Reldy Almonte
Springfield,MA
Summary
Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Cashier
Pedro Almonte
02.2020 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Processed refunds and exchanges in accordance with company policy.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Roger L. Putnam Vocational Technical Academy
1300 State St 06.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- POS Systems
- Payment Collection
- Cash Drawer Balancing
- Merchandise Restocking
- Refunds and exchanges
- Product Knowledge
- Product restocking
- Payment Processing
- Professionalism and Courtesy
- Basic Math Competence
- Written and verbal communication
- Order Taking
- Cash Register Operation
- Cash handling and management
- Money Handling
- Cleaning and sanitizing
- Cash register systems
- Inventory Management
- Order Packaging
- Sales expertise
- Identification checks
- Product Scanning
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Pedro Almonte
02.2020 - 04.2024
High School Diploma -
Roger L. Putnam Vocational Technical Academy
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