Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Relius Blount

Port Arthur

Summary

I am a versatile team member offering over 11 years of experience handling tasks smoothly and efficiently. I adapt well to changing processes, programs and team requirements. Always eager to contribute to growing company.

As an experienced retail team member, i adept to picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Im pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Online Grocery Associate

Walmart
03.2023 - Current
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
  • Maintained store cleanliness standards within the online grocery area, contributing to an appealing shopping environment for all customers.
  • Demonstrated strong attention to detail while handling complex or special requests from customers, ensuring their needs were met effectively.

Sales Associate/Backroom Associate

TJX Companies
09.2015 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and provide excellent service.

Cashier/Fryer

Jack in the Box
01.2014 - 04.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Ensured compliance with local health department regulations through regular equipment cleaning and maintenance, as well as proper food handling procedures.
  • Enhanced customer satisfaction by consistently preparing high-quality food items according to established recipes and guidelines.
  • Streamlined kitchen processes by implementing improved workflow strategies for increased productivity during busy shifts.
  • Disinfected workspace and washed all utensils and dishes to maintain hygienic kitchen.
  • Read food order slips and listened to verbal instructions to properly prepare food for customers.
  • Cleaned and maintained fryers and grills to keep appliances in working condition.

Education

No Degree - General Studies

Lamar State College Port Arthur
Port Arthur, TX
05-2027

High School Diploma -

Memorial High School
Port Arthur, TX
06-2015

Skills

  • Customer engagement
  • Flexible scheduling
  • Order accuracy
  • Complaint resolution
  • Shelf stocking
  • Adaptability to change
  • Data entry proficiency
  • Customer service
  • Attention to detail
  • Heavy lifting
  • Sales expertise
  • Advertising and marketing

Certification

  • Certified Picker and Despenser, Walmart - 2023

Timeline

Online Grocery Associate

Walmart
03.2023 - Current

Sales Associate/Backroom Associate

TJX Companies
09.2015 - 04.2023

Cashier/Fryer

Jack in the Box
01.2014 - 04.2015

No Degree - General Studies

Lamar State College Port Arthur

High School Diploma -

Memorial High School

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