Relyne Josile
Kissimmee
Summary
Friendly and approachable, with positive attitude perfectly suited for customer service. Possesses foundational understanding of food safety standards and hospitality protocols, along with basic cash handling and point-of-sale system skills. Capable of enhancing customer experiences and maintaining high service standards. Gained extensive experience in high-paced hospitality environments, focusing on customer satisfaction and efficiency. Developed exceptional communication and multitasking skills, ensuring smooth operation and enhanced guest experiences. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Looking to transition into new field, leveraging these skills to contribute effectively in different setting.
Overview
2
2
years of professional experience
Work History
General Merchandise Expert
Target
04.2025 - Current
- Maintained up-to-date knowledge of product offerings, enabling prompt assistance to customers seeking information or recommendations.
- Managed end-cap displays effectively, showcasing popular items or seasonal promotions for maximum visibility.
- Assisted in training new employees, sharing expertise on store procedures and best practices for success in the role.
- Facilitated efficient customer transactions at registers while prioritizing accuracy in handling cash payments and processing returns.
- Improved customer satisfaction by providing excellent service and addressing inquiries efficiently.
- Collaborated with team members to achieve daily goals, promoting a positive work atmosphere.
- Resolved customer issues promptly and professionally, ensuring continued loyalty to the brand.
Food and Beverage Attendant
Fun Spot America
04.2024 - 02.2025
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with health standards.
- Greeted guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
Student Intern
Poinciana High School
08.2024 - 12.2024
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Analyzed problems and worked with teams to develop solutions.
- Evaluated customer needs and feedback to drive product and service improvements.
Team Member
Wendy's
08.2023 - 04.2024
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
Education
General Studies - undefined
Valencia College
Kissimmee, FL12.2025
High School Diploma -
Poinciana High School
Kissimmee, FL05.2025
Skills
- Customer service
- Restaurant experience
- Communication skills
- Time management
- Guest services
- Organizational Skills
Timeline
General Merchandise Expert
Target
04.2025 - Current
Student Intern
Poinciana High School
08.2024 - 12.2024
Food and Beverage Attendant
Fun Spot America
04.2024 - 02.2025
Team Member
Wendy's
08.2023 - 04.2024
General Studies - undefined
Valencia College
High School Diploma -
Poinciana High School
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