Summary
Work History
Education
Skills
Languages
Timeline
Generic

Rema-a Carrenard

Fitchburg,MA

Summary

Multilingual Customer Service Professional.

Fluent in Spanish, Haitian Creole, French, and conversational English, I am a hardworking and highly motivated employee dedicated to delivering exceptional customer experiences. With strong skills in multitasking and time management, I thrive in dynamic environments and adapt quickly to new challenges.

I am passionate about continuous learning and excel at rapidly acquiring new knowledge to apply effectively. My commitment to providing every customer with a positive and memorable experience drives my work ethic and performance.

Work History

Housekeeper

Double Tree Hilton
Leominster, MA
06.2024 - Current
  • Changed bed linens and towels, tidied up rooms.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Responded to requests from guests regarding housekeeping needs.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Followed safety procedures when handling hazardous materials.
  • Provided information about hotel services upon request from guests.
  • Disinfected telephones, light switches and other frequently touched objects.

Education

High School Diploma -

CEC College D'enseignements
Haiti
06-2021

Skills

  • Complex Problem-Solving
  • Guest Relations
  • Focused and detail-oriented
  • Hardworking
  • Teamwork
  • Exceptional time management

Languages

Spanish
Native/ Bilingual
French
Native/ Bilingual
Haitian Creole
Native/ Bilingual
English
Professional

Timeline

Housekeeper

Double Tree Hilton
06.2024 - Current

High School Diploma -

CEC College D'enseignements
Rema-a Carrenard