Remedios Domagin
Galveston,TX
Summary
Dynamic and dedicated crew member with experience at Golden Corral Buffet and Grill, excelling in customer service and food preparation. Proven ability to train new staff and promote menu items effectively. Committed to maintaining high safety and sanitation standards while fostering a collaborative team environment.
Overview
2
2
years of professional experience
Work History
Crew Member
Golden Corral Buffet and Grill
04.2023 - 01.2024
- Trained new team members on procedures, customer service, and sales techniques.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Stocked shelves to organize aisles in assigned department.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Backed up servers by setting up trays and completing some food deliveries.
- Brewed coffee and tea and changed out drink station syrups.
- Replenished serving stations with fresh food and cleaned up spills.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Crew Member
McDonald's
01.2024 - 10.2024
- Became familiar with products to answer questions and make suggestions.
- Assisted other team members to achieve goals.
- Took orders, prepared meals, and collected payments.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Documented customer orders and conveyed special requests to kitchen staff.
- Observed customer purchases in line and differentiated between standard portions.
- Completed milkshakes and ice cream desserts for customers.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Backed up servers by setting up trays and completing some food deliveries.
- Brewed coffee and tea and changed out drink station syrups.
- Replenished serving stations with fresh food and cleaned up spills.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
High School Diploma - Middle School Education
University of Mindanao High School
Philippines 03.1991
Skills
Cooking
Integrity and honesty
Product promotion
Drive-thru operations
Menu memorization
Taking orders
Beverage preparation
Customer service
Safe food handling
Sanitizing
Food preparation
Safety
Food running
Product cross-selling
Customer engagement
Flexible schedule
Workplace safety
Languages
English
Native or Bilingual
Timeline
Crew Member
McDonald's
01.2024 - 10.2024
Crew Member
Golden Corral Buffet and Grill
04.2023 - 01.2024
High School Diploma - Middle School Education
University of Mindanao High School