Online Seller
Myself
1710 Summit Dr Haymarket VA 20169
04.2021 - 11.2021
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Conducted market research and analyzed competitors to identify opportunities and maintain competitive edge.
- Developed and executed marketing campaigns to increase online sales and customer engagement.
- Analyzed customer trends and provided insights to improve customer experience.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
- Managed customer service inquiries and complaints for customer satisfaction.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.