Summary
Overview
Work History
Skills
Languages
Timeline
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REMI SEYVE

Santa Rosa,CA

Summary

Hi! I’m a guest-oriented Wait Staff Member with tons of experience in the Bay Area service industry. I have excellent interpersonal communication skills with a focus on guest satisfaction when interacting with patrons. I am known to be an enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant guests. I am skilled in anticipating guest needs, addressing complaints and resolving issues in a timely manner. I’m able to focus and keep a positive attitude in stressful situations and high-volume environments. I believe in a strong work ethic and am always first to help.

Overview

24
24
years of professional experience

Work History

Assistant Manager

THE MATHESON BOOTLEGGERS LLC
03.2024 - Current
  • Oversaw daily operations, ensuring team alignment with organizational objectives.
  • Helped to maintain satisfactory guest/staff experiences.
  • Streamlined communication between departments.
  • Trained many new employees the ins and outs of restaurants.
  • Proud to have helped The Matheson realize its goal by serving 200 guests in one night, a Matheson record.

Captain Waiter

Spruce
10.2016 - 03.2024
  • Proud of my many stellar OpenTable reviews.
  • Showed high-level understanding of fine dining standards and practices.
  • Trained and managed dining room staff with diverse service backgrounds.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables. Able to turn any 'upset' guest around and make sure they leave the restaurant feeling happy and fulfilled.

Bartender

Tropisueno
10.2009 - 07.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Held the restaurant sales record for a solo bartender, selling $4,500 on a lunch shift.

Skills

  • Adaptable and Flexible
  • Service Prioritization
  • Efficient
  • Check Payment Processing
  • Wine Service
  • Bar Terminology
  • Customer Service Management
  • Bus Tables
  • Guest Satisfaction
  • Upselling Techniques

Languages

Spanish
Native or Bilingual
French
Professional Working

Timeline

Assistant Manager

THE MATHESON BOOTLEGGERS LLC
03.2024 - Current

Captain Waiter

Spruce
10.2016 - 03.2024

Bartender

Tropisueno
10.2009 - 07.2016

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REMI SEYVE