Trained clients on mortgage servicing system from install to production
Assisted as a software support and technical support
Trained clients on Crystal Reports
Instructed at company’s annual MortgageWare Users Group (MUG)
BI Analyst II
Subzero Wolf Cove Group
07.2023 - Current
Provided data analysis on Data Migration and Temporary Integration between legacy and future state systems
Collaborated with SME and Stakeholders on issues and address resolution.
Sr. Metrics Analyst
American Family Insurance
09.2017 - 07.2023
Led Google Cloud Platform/Looker Studio Conversion from Green Plum/Tableau
Setup meetings to discuss project plan and timelines, created new datasets/report visualization using Big Query/Looker Studio, reached out to Business Partners for additional requirements and UAT Approval, and provide status updates to leadership
Other Projects provide requirements gathering, data analysis, and report visualization
Data Analysis on trending business production like; submissions, quotes, bind counts, bound premiums, and agent comp programs using GCP BigQuery, Looker Studio, Trifacta, WinSQL, SAS, and Tableau
Ad-hoc Report Request as business areas continue to grow/change provide new reports to support department/company goals with the use of Looker Studio and Tableau
Additional Role Responsibilities Engage SME on reporting requirements Create Datasets/Data Wrangling Maintain Monthly Report Distribution Data Governance Steward
Analytics Consultant
UW Medical Foundation
06.2011 - 09.2017
Led Radiology Imaging by Location
Collaborated with the Head of Radiology to create a dataset and report visualization that would be utilized across the Enterprise by departments and doctors
Other Projects provide requirements gathering, data analysis, and report visualization
Developed clinical reports with BO Crystal Reports or Web Intelligence
Primary focus on Radiology and Ambulatory for ad-hoc report requests
Business Analyst
Pomeroy IT
09.2008 - 04.2009
Create databases for various company sites for the purpose of reporting company wide computer re-image and replacement project
This included the inventory and monitoring of hardware and software (Tier1, Tier2 and Tier3) install for each user
Assist the Project Manager with data confirmation
Facilitate the new asset schedule between the user and engineer and provide daily management reports on the progress.
Business Analyst Consultant
Teamsoft Inc.
03.2008 - 09.2008
On enterprise level projects, serve as the primary business analyst in scoping out the project with business managers and project sponsors and in identifying subject matter experts (SME) during the discovery meeting
Deliver business and functional requirements gathered from SME elicitation meetings
This includes use case scenarios for each event, sub-functional requirements, data mapping, system interface requirements and appendices
Conduct the business specification review with the business and technology departments
Participate in UAT deployment that includes data validation and regression testing
Provide business reports through Business Objects and Crystal Reports 10 tools.
Business Analyst / MS Access Developer
MortgageIT, Inc. (Middleton, WI)
12.2005 - 03.2008
Developed, Trained Business Community and Provided User Support for Client Server applications (MS Access platform)
Managed multiple workflow applications
Provided Data Analysis and Reports Company Wide
2006 Employee of the year
Data Conversion Analyst - Transfer and Conversion
Dovenmuehle Mortgage, Inc. (Schaumburg, IL)
11.2004 - 12.2005
Perform Data Mapping and Data Analysis on Mortgage Servicing and Mortgage Origination Systems
Balance and reconcile conversion data to company standards