Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Plumbing Service Technician
Service Plus Plumbing Heating and Cooling
01.2024 - Current
Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
Ensured all work met local building codes by staying current with regulations and guidelines.
Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
Implemented preventative maintenance measures that reduced the likelihood of future system failures or complications for customers.
Contributed to increased company revenue by maintaining strong relationships with existing customers and obtaining referrals for new business opportunities.
Provided excellent customer service by addressing client concerns and answering questions about plumbing systems.
Increased customer satisfaction by providing efficient and professional plumbing services.
Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
Plumbing Apprentice
Lew's Plumbing
11.2023 - Current
Listened to instructions from journeyman plumber, gaining valuable onsite job training.
Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
Tested for leaks in new and repaired systems to verify functional and safe working condition.
Performed basic and semi-skilled work under supervision and instruction from lead plumber.
Unclogged sinks and toilets for customers using tools and drain cleaners.
Organized and moved materials from truck to job site to support project requirements.
Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
Safely handled tools and equipment in large-scale projects.
Plumbing Apprentice
Hope Plumbing
02.2023 - 10.2023
Listened to instructions from journeyman plumber, gaining valuable onsite job training.
Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
Tested for leaks in new and repaired systems to verify functional and safe working condition.
Performed basic and semi-skilled work under supervision and instruction from lead plumber.
Unclogged sinks and toilets for customers using tools and drain cleaners.
Organized and moved materials from truck to job site to support project requirements.
Responded to emergency situations to resolve immediate safety concerns.
Safely handled tools and equipment in large-scale projects.
Requested equipment and supplies to maintain inventory and availability of required items.
Cut and drilled holes in walls to permit passage of pipes.
Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
Measured, threaded, and cut materials to correct angles.
Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
Filled pipe systems with water and air to determine location of leaks.
Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
Assisted with repairs to steam, drainage, and sewer lines.
Used clamps and brackets to attach pipes to walls, structures and fixtures.
Inspected sewers and piping systems to assess quality and condition.
Server/Restaurant Shift Manager
Tiger Lily 2
06.2020 - 11.2022
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Answered customers' questions, recommended items, and recorded order information.
Education
High School Diploma -
The Excel Center
Noblesville
11.2022
Skills
Piping Installation
Power Tool Use
Basic Repairs Knowledge
Preventive Maintenance
Troubleshooting
Continuous learning commitment
Plumbing code compliance
Emergency response readiness
Skills
Hand Tool Use
Accomplishments
Completed Nexstar service system sales training with 5 stars.
Finance and Human Resources Manager at Service Plus Heating, Cooling & PlumbingFinance and Human Resources Manager at Service Plus Heating, Cooling & Plumbing