Remington Smith
Honoka'a,HI
Summary
Experienced and versatile bartender dedicated to fostering positive community relationships and expanding skill repertoire for professional growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender
A-Bays Island Grill
Waikoloa, HI
03.2021 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Attended regular training sessions to stay updated on new products or trends.
- Developed good working relationships with fellow employees through effective communication.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Greeted customers and provided excellent customer service.
- Trained new bartenders on drink preparation and upselling techniques.
- Greeted frequent visitors by name and explained new promotions.
Bartender
Yard House
Irvine, CA
12.2019 - 11.2020
- Provided leadership on organizational initiatives such as process improvements, cost reduction programs, customer service standards.
- Cultivated relationships with customers by providing exceptional service that fostered loyalty and repeat business.
- Monitored industry developments in order to anticipate changes in customer needs or competitive threats.
- Developed and executed strategic plans for corporate growth and profitability.
- Identified potential markets, developed marketing strategies and implemented tactics to drive sales growth.
Bar Manager
Miss Saigon Vietnamese Restaurant
Tucson, AZ
05.2017 - 10.2019
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
Education
MBA - Business Management
Pima Community College
Tucson, AZSkills
- Safe service compliance
- Payment Processing
- Basic accounting
- Suggestive Selling
- Conversant in Spanish
- Extensive liquor, beer, and wine knowledge
- Hospitality service expertise
- Ordering and restocking bar supplies
- Engaging personality
- Clear and effective communication
- Outstanding customer service
- Proficient in mixology
- Complex understanding of restaurant and bar operations
Certification
- Liquor Control County of Hawai'i Dispenser
Languages
Spanish
Professional
References
References available upon request.
Timeline
Bartender
A-Bays Island Grill
03.2021 - Current
Bartender
Yard House
12.2019 - 11.2020
Bar Manager
Miss Saigon Vietnamese Restaurant
05.2017 - 10.2019
MBA - Business Management
Pima Community College
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