Remington Wisdom
Georgetown ,TX
Summary
Driven and personable individual with passion for customer service and knack for building strong relationships. Possesses solid understanding of firearm safety and effective sales techniques. Committed to providing excellent customer experiences and assisting clients in making informed purchasing decisions.
Overview
4
4
years of professional experience
Work History
Archery Technician
Sportsman’s Warehouse
Williston, ND
07.2020 - 09.2022
- Managed after-sales support services such as warranty claims processing, repairs coordination, and followups.
- Conducted regular inventory checks to ensure proper stock levels and minimize discrepancies.
- Provided training to new hires on sales techniques and product knowledge, improving overall staff performance.
- Set up of high end bows. Customer adjustments and proper training to use safely an efficiently
- A working knowledge of how to operate and maintain equipment
Sales Associate, Gun Bar
Sportsman Warehouse
Williston, ND
07.2020 - 09.2022
- Assisted customers with product selection and provided expert knowledge on firearms and outdoor equipment.
- Maintained store inventory levels through regular stock assessments and timely restocking of merchandise.
- Collaborated with team members to create engaging product displays that enhanced customer experience.
- Processed transactions efficiently while ensuring accuracy in cash handling and payment processing systems.
- Educated customers on safety protocols and proper firearm handling techniques, fostering a safe shopping environment.
- Participated in training sessions to improve product knowledge and sales techniques, enhancing overall performance.
- Resolved customer inquiries and complaints promptly, ensuring high levels of satisfaction and repeat business.
- Handled customer inquiries professionally, resolving issues promptly to maintain positive relationships.
- Ensured compliance with state laws and regulations surrounding firearm sales, maintaining legal standards consistently within operations.
- Maintained a well-organized display of firearms, ensuring easy access for customers.
- Stayed current on industry trends, expanding product knowledge and informing customers of new offerings.
- Collaborated with fellow associates to maintain a safe and welcoming environment for customers.
- Enhanced store reputation through providing accurate information on gun safety and regulations.
- Established trust with clientele, fostering long-term relationships and repeat business.
Archery Technician
North 40 Outfitters
Lewiston, ID
06.2022 - 10.2023
- Assembled and calibrated archery equipment to ensure optimal performance for customers.
- Provided technical support and guidance on archery products to enhance customer experience.
- Conducted inventory management, ensuring accurate stock levels of archery supplies and accessories.
- Maintained cleanliness and organization of work area, promoting a safe environment for team members.
- Followed instructions according to specific customer requests, customizing archery setups and installing accessories as directed.
- Enhanced customer satisfaction by providing expert guidance on archery equipment selection and usage.
- Maintained hazard-free archery bench and organized stock room.
Sales Associate, Gun Bar
North 40 Outfitters
Lewiston, ID
06.2022 - 10.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Demonstrated in-depth knowledge of firearms and accessories to provide expert guidance.
- Maintained organized product displays, ensuring compliance with merchandising standards.
- Processed transactions efficiently while managing cash register operations accurately.
- Collaborated with team members to achieve sales goals through effective communication and support.
- Trained new staff on customer service protocols and operational procedures for consistency.
- Developed strategies to optimize inventory management, reducing stock discrepancies effectively.
- Handled customer inquiries professionally, resolving issues promptly to maintain positive relationships.
- Provided training to new hires on sales techniques and product knowledge, improving overall staff performance.
Sales Associate, Gun Bar
Academy Sports Outdoors
Georgetown TX
07.2024 - 12.2024
- Supported team objectives by achieving or surpassing individual sales targets consistently.
- Increased average transaction value by recommending relevant accessories and add-ons during sales
- Enhanced customer satisfaction by providing personalized guidance in selecting appropriate firearms.
- Facilitated efficient transactions by assisting customers throughout the purchasing process.
- Working knowledge on 4473 paper forms
- Logging paperwork into government records for end of day processing for all guns involved in transactions
Education
High School Diploma -
Penn Foster College
Scottsdale, AZ08.2022
Skills
Customer service
Working knowledge of guns
Background in hunting and fishing
Timeline
Sales Associate, Gun Bar
Academy Sports Outdoors
07.2024 - 12.2024
Archery Technician
North 40 Outfitters
06.2022 - 10.2023
Sales Associate, Gun Bar
North 40 Outfitters
06.2022 - 10.2023
Archery Technician
Sportsman’s Warehouse
07.2020 - 09.2022
Sales Associate, Gun Bar
Sportsman Warehouse
07.2020 - 09.2022
High School Diploma -
Penn Foster College