RE'MOHNA ROSARIO
East Chicago,IN
Summary
Led initiatives to enhance productivity and streamline task completion in customer service environments. Championed effective communication and problem-solving strategies to optimize time management. Cultivated strong relationships with customers through active listening, empathy, and patience, resulting in improved service satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
DaVita
Hammond, IN
12.2025 - Current
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in patient mobility and daily living activities to ensure comfort.
- Collected and documented patient information for accurate medical records.
- Maintained cleanliness and organization of treatment areas and equipment.
- Preforming venipunctures, blood draws, and successful cannulations.
Lead Phlebotomist
Grifols Plasma Center
Griffith, IN
07.2024 - 12.2025
- Developed and executed innovative processes and procedures to improve workflow efficiency and productivity.
- Facilitated trust-building interactions with patients to ensure a positive blood collection experience.
- Monitored and assessed equipment performance through quality control checks, guaranteeing dependable results.
- Facilitated efficient workflows by keeping workstations orderly and inventory adequately stocked.
Leasing Manager
Dynasty Properties
Gary, Indiana
02.2023 - 06.2024
- Managed property maintenance issues such as plumbing, electrical, and HVAC repairs.
- Developed strategies to increase occupancy levels through effective marketing campaigns.
Lead Phlebotomist
Bio Blood Components
Gary, Indiana
11.2021 - 10.2022
- Assessed patient conditions before performing venipuncture to determine appropriateness for specimen collection.
- Maintained a clean work environment by following infection control guidelines at all times.
- Implemented new policies and procedures related to specimen collection as directed by management.
Delivery Driver
Amazon Flex
Gary, IN
03.2020 - 12.2020
- Loading, Delivering, Driving
Education
License/ Certification - Phlebotomy
Medical career academy
Highland, IN10.2021
High school - undefined
East Chicago Central High School
East Chicago, IN06.2016
Skills
- Fast learner
- Phlebotomy
- Venipuncture
- Infection control
- Order of draw
- Blood collection techniques
- Patient care
- Specimen labeling procedures
- Specimen handling
- Patient confidentiality
- Venipuncture expertise
- Health education
Certification
Registered Phlebotomy Technician, 2021-10-01
Timeline
Patient Care Technician
DaVita
12.2025 - Current
Lead Phlebotomist
Grifols Plasma Center
07.2024 - 12.2025
Leasing Manager
Dynasty Properties
02.2023 - 06.2024
Lead Phlebotomist
Bio Blood Components
11.2021 - 10.2022
Delivery Driver
Amazon Flex
03.2020 - 12.2020
High school - undefined
East Chicago Central High School
License/ Certification - Phlebotomy
Medical career academy