Remy Balogun
Staten Island
Overview
6
6
years of professional experience
Work History
Concierge
Sunrise Assistant Living
02.2022 - Current
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
Esthetician
Self Employed
03.2018 - Current
- Improved appointment efficiency through effective time management while ensuring high-quality results for each client.
- Expanded clientele base with excellent customer service and consistent referrals from satisfied clients.
- Implemented detailed record-keeping system that allowed for tracking of client preferences, appointments history, allergies or sensitivities easily accessible during future visits.
- Provided attentive follow-up care for clients post-appointment, addressing any concerns or questions regarding their lash extensions, leading to higher levels of customer satisfaction.
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Education
Associate Of Applied Business - Business Management
College of Staten Island of The City University of New York
Staten Island, NY2022
Skills
- Highly Adaptable
- Proactive attitude
- Team player mentality
- Hospitality
- Customer Service
Timeline
Concierge
Sunrise Assistant Living
02.2022 - Current
Esthetician
Self Employed
03.2018 - Current
Associate Of Applied Business - Business Management
College of Staten Island of The City University of New York
Similar Profiles
ELINES BLACKELINES BLACK
Licensed Practical Nurse at Sunrise Assistant LivingLicensed Practical Nurse at Sunrise Assistant Living
Shantel PryceShantel Pryce
Customer Service/ Technology Executive at Dogwood Assistant LivingCustomer Service/ Technology Executive at Dogwood Assistant Living
NTOMBENTLE HALOM AVULETEYNTOMBENTLE HALOM AVULETEY
Resident Care Aide at Peregrine Senior LivingResident Care Aide at Peregrine Senior Living
Bledar RrustjaBledar Rrustja
Medical Student at American University of the CarribeanMedical Student at American University of the Carribean
Meaghan-Lora OrellanesMeaghan-Lora Orellanes
Customer Service Associate at Pop a LockCustomer Service Associate at Pop a Lock