Remy Bustamante
Haverhill ,MA
Summary
Dynamic food service professional with culinary expertise honed at Whittier Regional Vocational Technical High School. Proven ability to enhance customer satisfaction through personalized service and efficient meal preparation. Skilled in food safety and sanitation, with a strong focus on allergen awareness and team collaboration to ensure exceptional dining experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Stationary Chef
Whittier Regional Vocational Technical High School
03.2024 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
Server
Whittier Regional Vocational Technical High School
03.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Food Service Expert
Target
08.2023 - Current
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Spearheaded efforts to achieve high health inspection scores through diligent adherence to sanitation guidelines and regulations.
- Maintained proper temperatures during storage, cooking and serving.
- Optimized meal production processes, resulting in lower wait times for customers during peak hours.
- Collaborated with team members to maintain a positive work environment and exceptional service standards.
- Demonstrated versatility in adapting quickly to changing demands in various roles such as cook, server or cashier when required.
- Enhanced customer satisfaction by ensuring timely and efficient food service deliveries.
- Kept surfaces, tools and equipment clean and sanitized.
Barista
Target
08.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Education
High School Diploma - Culinary Arts
Whittier Regional Vocational Technical High School
Haverhill, MASkills
- Food safety and sanitation
- Customer service
- Knife skills
- Cooking techniques
- Meal preparation
- Food quality
- Team collaboration
- Kitchen equipment operation and maintenance
- Allergen awareness
- Made-to-order meals
- Culinary expertise
- Vegetarian cooking
Certification
ServSafe Alcohol
Food Handler Certification
OSHA
Allergen Awareness
Timeline
Stationary Chef
Whittier Regional Vocational Technical High School
03.2024 - Current
Server
Whittier Regional Vocational Technical High School
03.2024 - Current
Food Service Expert
Target
08.2023 - Current
Barista
Target
08.2023 - Current
High School Diploma - Culinary Arts
Whittier Regional Vocational Technical High School
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