Talented Production Manager proficient in schedule, inventory and team management. Versed in quality assurance, purchasing and administration of production operations. Offering 4 years of progressive experience in manufacturing, warehouse and production environments. Multi-talented Production Manager knowledgeable about equipment operation, quality standards and safety hazards. Steps easily into any production position and work hands-on with team members in need of improvement. Versed in documentation, compliance and scheduling. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
13
13
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Shipping and Receiving Clerk Leader
Amazon
Austin, TX
12.2021 - Current
Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
Orchestrated routing by producing accurate shipping documentation and package labels.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Maintained accurate computer records of materials weights, bill amounts and identified variances.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Updated database with changes in carrier status.
Inspected merchandise and sent damaged pieces for repair before shipment.
Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
Partnered with representatives from different carriers to arrange materials shipments.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Processed required paperwork to expedite handling of shipped and received goods.
Production Manager
Pepsi Cola Bottling Company of Central Virginia
Charlottesville , VA
06.2019 - 11.2021
Manage the Production department to ensure adequate product supply, high quality and lowest possible costs
Communicate job expectations; planning, monitoring, and assessing job results; coaching, counseling, disciplining employees; and initiating, coordinating and enforcing policies and procedures
Ensure all food safety standards are met and maintained
Serve as Team Leader for the food Safety Program
Ensure product quality in accordance with Company standards and local, state and federal regulations to maintain proper Company image
Ensures that company policies, standards and procedures are met and followed and maintained in accordance with established company policy (i.e. OSHA and safety compliance, PepsiCo and AIB standards, FSSC 22000, etc.)
Ensure proper documentation for all company policies and procedures is completed and verified as required by company policy
Provide guidance and expertise to the facility manager and production mechanics in order to ensure the maintenance of all production equipment, buildings, and grounds to provide a safe, clean, and efficient work environment
Work with department supervisors and company Safety Director to develop, motivate, train, and direct staff in their respective duties to maximize plant efficiency and productivity and reduce production costs
Assist with the planning, promotion and organization of training activities related to production and safety
Effectively communicate relevant information in a clear, timely and accurate fashion to employees, Management, and other Departments
Maximize cross development teamwork through communications and relationship building with other departments
Plan, develop, and implement new methods and procedures to resolve production problems and recommend measures to improve operations and conditions of machines and equipment
Conduct research and assembles quotations for capital projects
Provide guidance regarding the implementation and maintenance of company’s preventative sanitation program
Test materials/products regularly to ensure high standards identify areas for improvement, increasing operational efficiency
Maintain positive, strong working environment
Established and updated production schedules to meet changing demands.
Reviewed individual employee performance to correct issues and enhance productivity.
Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
Provided input for performance reviews and identified areas for additional improvement.
Planned production operations while establishing priorities and sequences for manufacturing processes.
Coordinated production requirements with material handling and staffing functions.
Performed pre-shift checks of equipment to identify problems and remove affected equipment for repair.
Achieved on-budget performance and production targets through management of teams and resources.
Supported safety programs to reduce and eliminate employee injuries.
Document Control Coordinator
Pepsi Cola Bottling Company of Central Virginia
Charlottesville, VA
04.2017 - 08.2019
Scanned, filed and transmitted various documents and adhered to digital filing procedures
Evaluated the current document processes, suggested methods for change and implemented successful improvements
Ensured compliance with all safety regulations as depicted in the organization's procedures
Pitched in to assist the production department with special projects and tasks
Checked all types of documents, including blueprints and drawings for accuracy and completeness
Coordinated board and committee meetings, including schedules and information preparation and distribution
Created detailed expense reports and requests for capital expenditures
Wrote professional memorandum, letters and marketing copy
Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation
Coordinated office inventory by restocking supplies and placing purchase orders
Managed executive calendar and coordinated weekly project team meetings.
Complied with safety regulations in terms of document control, strictly following corporate procedures and federal rules.
Completed documents and work requests according to company standards.
Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
Identified department and user document management requirements by conducting in-depth needs assessments.
Department Head
ACAC Fitness and Wellness Center
Charlottesville, VA
12.2015 - 12.2016
Prepare training budget for department or organization
Confer with management and conduct surveys to identify training needs based on
projected production processes, changes, and other factors
Review and evaluate training and apprenticeship programs for compliance with
government standards
Evaluate instructor performance and the effectiveness of training programs, providing
recommendations for improvement
Analyze training needs to develop new training programs or modify and improve existing
programs
Plan, develop, and provide training and staff development programs, using knowledge of
the effectiveness of methods such as classroom training, demonstrations, on-the-job
training, meetings, conferences, and workshops
Established performance goals for employees and provided feedback on methods for
reaching those milestones
Built relationships with customers to increase likelihood of repeat business
Implemented process improvement initiatives within the department
Strategically scheduled team members to maintain optimal staffing levels at all times
Shared best practices for sales and customer service with other team members to help
improve the store's efficiency
Educated customers about the brand to incite excitement about the company's mission
and values
Assigned work to team members based on company needs, personal strengths and job
knowledge.
Location Manager
UVA Dining Services
Charlottesville, VA
04.2013 - 12.2015
Responsibilities I am responsible for the development of menus, ordering and production of all bakery goods for the retail, residential and catering units for the University of Virginia
I oversee all operations including purchasing, ordering, receiving, inventory, staffing, scheduling, transportation of goods, teaching of classes and client appreciation
I am responsible for waste tracking, labor projections, budgeting, quality control and food safety audits Accomplishments While at my current I instituted an on-line ordering system to help streamline order efficiency, improve accuracy and increase profitability
By instituting a more effective ordering system, we have cut down on waste, improved accuracy and improved customer satisfaction
Skills Used Establishing trust and respect with my team members by using my knowledge and skills as a manager and pastry chef, improving products through training and consistent feedback, implementing structure to our production system and organization of goods to ease daily work load and instilling a "work smarter, not harder" philosophy
Negotiated contracts and fees for using locations
Obtained appropriate permits for various uses of different locations.
Admissions Assistant
University of Virginia
Charlottesville, VA
02.2012 - 11.2012
Maintained professional, welcoming and orderly reception area to greet guests.
Led tours for prospective students and family members to show facilities and answer questions.
Created new reports required by admissions director and other administrators to assist in updating, changing and improving school application processes.
Collaborated with IT professionals to troubleshoot student database issues.
Project Manager
FORGE
Lusaka, Lusaka
04.2005 - 04.2008
Meet with prospective tenants to show properties, explain terms of occupancy, and
provide information about local areas
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or
maintenance
Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or
construction projects for commercial or residential properties
Manage and oversee operations, maintenance, administration, and improvement of
commercial, industrial, or residential properties
Meet with clients to negotiate management and service contracts, determine priorities,
and discuss the financial and operational status of properties
Analyze information on property values, taxes, zoning, population growth, and traffic
volume and patterns to determine if properties should be acquired
Education
High School Diploma - Human Services
Lisa Boarding High School
Bachelor of Science - International Relations
University of Virginia
Charlottesville, VA
Some College (No Degree) -
University of Hong Kong
Hong Kong
Skills
Forklift Call centerundefined
Accomplishments
Managing operations and more than 40 production and assembly line staff.
Planned, directed, coordinated and assigned manpower to efficiently meet production requirements.
Certification
Licensed Intentional Adulteration (IAQI) - 2 years