Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Remzija Avdic

Fort Worth,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Flex Driver

Amazon Flex
05.2023 - 02.2024


  • Increased customer satisfaction with timely deliveries and accurate package handling.
  • Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
  • Monitored inventory levels on the vehicle, ensuring adequate supplies were available for successful deliveries throughout each shift.
  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.
  • Provided exceptional customer service by addressing concerns and answering questions promptly and professionally.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Pharmacy Trainee

Walgreens
01.2023 - 05.2023
  • Collaborated with pharmacy staff to develop innovative solutions for addressing workflow challenges and improving efficiency.
  • Improved pharmacy operations by organizing medication inventory and restocking shelves as needed.
  • Fostered positive relationships with patients through active listening skills when addressing concerns or questions about their medications.
  • Increased patient safety by assisting in the implementation of quality control measures within pharmacy operations, including the proper disposal of expired medications.
  • Provided exceptional support to pharmacists, including preparing medications, counting pills, and labeling bottles.
  • Promoted a safe work environment by adhering to proper storage procedures for hazardous materials and following safety guidelines.
  • Assisted in conducting regular audits of medication stock levels to ensure accurate inventory control measures were maintained at all times.

Customer Service Associate

Walgreens
09.2021 - 05.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
  • Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing targets.
  • Checked product dates on the shelves to minimize expired food from sitting out on the shelves.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Collaborated with team members to optimize the productivity of the photo department.

Uber Partner

Uber
04.2021 - 07.2022


  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.

Associate

Amazon Fulfillment Center
07.2020 - 12.2020
  • Worked varied hours to meet seasonal and business needs.
  • Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
  • Handled returns efficiently by inspecting returned items, processing refunds or exchanges promptly, and restocking inventory as needed.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Consistently lifted materials weighing up to[50] pounds.
  • Checked packages and merchandise for damage and notified vendors.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Cashier

Burlington Coat Factory
02.2020 - 04.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

Some College (No Degree) - Public Health

The University of Texas At Arlington
Arlington, TX
02.2026

High School Diploma -

Harmony School of Innovation
Fort Worth, TX
05.2020

Skills

  • Strong Communication Skills
  • Patience and Perseverance
  • [Bosnian] Fluency
  • Customer Service
  • Problem-Solving
  • Multitasking
  • Time Management
  • Order picking and processing
  • Flexible Schedule
  • Communication and Interpersonal Skills
  • Customer-Oriented

Certification

  • [CPR AED] Training - [03/21/2024- 03/2026]
  • [Medication Technician] - [March 21, 2024 - March 21, 2025]

Languages

Bosnian
Native or Bilingual

Timeline

Flex Driver

Amazon Flex
05.2023 - 02.2024

Pharmacy Trainee

Walgreens
01.2023 - 05.2023

Customer Service Associate

Walgreens
09.2021 - 05.2023

Uber Partner

Uber
04.2021 - 07.2022

Associate

Amazon Fulfillment Center
07.2020 - 12.2020

Cashier

Burlington Coat Factory
02.2020 - 04.2020

Some College (No Degree) - Public Health

The University of Texas At Arlington

High School Diploma -

Harmony School of Innovation

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Remzija Avdic