Raven (Ren) Ackley
Edna,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Tire and Lube Technician
Take 5 Oil Change
Round Rock, TX
04.2023 - 12.2023
- Performed automotive preventive maintenance and inspected tires.
- Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
- Adhered strictly to company policies and procedures while performing job duties.
- Maintained updated knowledge of new techniques or industry advancements to increase personal performance.
- Maintained tools, test equipment and materials, keeping work areas organized.
Parts Counter Sales Person
O'Reilly Auto Parts
Port Lavaca, TX
03.2023 - 04.2023
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Performed complimentary services, battery installation, testing and wiper installations.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
Assistant Manager
Pizza Hut
Port Lavaca, TX
04.2022 - 02.2023
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated daily tasks to team members to optimize group productivity.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Ordered necessary supplies and ingredients on a regular basis to meet operational needs.
- Trained new employees to perform duties.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Investigated and resolved customer complaints concerning food quality and service.
Crew Member
Dairy Queen
Palacios, TX
08.2022 - 11.2022
- Packed fast food products in approved containers, cups, and bags.
- Presented orders to guests within anticipated service times.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Digital Artist
Self Employed
Port Lavaca, TX
02.2019 - Current
- Created graphics and animations using traditional and cutting-edge techniques.
- Managed multiple projects simultaneously while meeting deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Modified existing software systems to enhance performance and add new features.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High school diploma or GED -
Tidehaven High School
Skills
- Car Maintenance Services
- Customer Service
- Relationship Building
- Troubleshooting Skills
- Strong Work Ethic
- Operations Management
- Shift Management
- Organization and Prioritization
- Food Safety Knowledge
- Problem Resolution
- Computer Skills
- Dependable and Responsible
- Leadership
- Calm Under Pressure
Certification
- Microsoft Word
- Microsoft PowerPoint
- Food Handler Certification
- ServSafe
- Driver's License
References
References available upon request.
Work Authorization
Authorized to work in the US for any employer
Timeline
Tire and Lube Technician
Take 5 Oil Change
04.2023 - 12.2023
Parts Counter Sales Person
O'Reilly Auto Parts
03.2023 - 04.2023
Crew Member
Dairy Queen
08.2022 - 11.2022
Assistant Manager
Pizza Hut
04.2022 - 02.2023
Digital Artist
Self Employed
02.2019 - Current
High school diploma or GED -
Tidehaven High School
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