René Durán
CPS - FBSS Advanced Specialist III
12220 Pellicano Dr, Apt 1108, El Paso,TX
Summary
Experienced social work professional. Strong focus on team collaboration and achieving results. Skilled in conducting assessments, crisis intervention, and case management. Adaptable, reliable, and committed to supporting children and families.
Results-driven professional with background in child protective services. Adept at performing comprehensive assessments and making informed decisions to ensure child safety. Reliable team player who adapts to changing circumstances and prioritizes effective collaboration.
Positive and empathetic individual with strong foundation in child welfare practices and crisis intervention. Well-versed in legal and ethical standards, coupled with effective communication and case management skills. Committed to making meaningful impact by ensuring safety and well-being of children and families.
Overview
10
10
years of professional experience
2
2
Languages
Work History
FBSS Advanced Specialist III
Department of Family and Protective Services
El Paso, Texas
04.2020 - Current
- Increased client satisfaction through consistent communication and timely resolution of concerns.
- Collaborated with cross-functional teams to achieve project milestones and meet deadlines.
- Cultivated strong relationships with key stakeholders, facilitating effective collaboration among internal and external parties for mutual success.
- Fostered a positive work environment by promoting open communication, teamwork, and continuous professional development opportunities for employees.
- Closely monitored client activities, adapting strategies as needed to maintain and ensure child permanency, well being and safety.
- Mentored junior staff members on best practices in time management, organization, and decision-making techniques for career advancement purposes.
- Served as overseer of the unit as requested by the supervising team.
Coordinator, Public Relations and Marketing
En Equipo Es Mejor A.C.
Cd. Juarez, Chihuahua, Mx
08.2022 - Current
- Streamlined internal communication processes, fostering a collaborative work environment among team members.
- Optimized website content for search engine visibility, increasing organic traffic growth rate over time.
- Monitored industry trends to ensure timely adaptation of marketing tactics for optimal results.
- Developed compelling case studies highlighting client success stories to attract new business opportunities.
- Spearheaded crisis management initiatives to mitigate potential damage to company reputation during challenging situations.
- Managed budget allocations for various projects, ensuring efficient use of resources without compromising quality results.
- Developed strategic partnerships with influencers, boosting brand credibility and reach.
- Provided training for junior staff members on best practices in public relations and marketing techniques.
Bay Leader
Blue Beacon
12.2019 - 03.2021
- Ensured safety protocols were consistently followed, reducing workplace accidents and associated costs.
- Managed daily operations for consistent progress toward project goals and deadlines.
- Delivered exceptional customer service by addressing client concerns promptly and professionally.
- Initiated cost-saving measures that maximized resources while maintaining high-quality output levels.
- Provided ongoing feedback to team members, supporting their professional development and enhancing overall performance.
- Evaluated employee performance regularly using established metrics; provided constructive feedback as needed to facilitate growth.
- Mentored junior staff members on best practices in time management, organization, and decision-making techniques for career advancement purposes.
Administrative Assistant to the Dean
Eastern New Mexico University, College Of Business
08.2017 - 12.2019
- Safeguarded departmental resources through proper inventory management, ordering supplies when needed while staying within budget constraints.
- Streamlined administrative processes by implementing efficient organizational systems and procedures.
- Reduced errors in reporting by meticulously proofreading documents before submission or distribution to relevant parties.
- Improved interdepartmental relations by collaborating with other administrative assistants on campus-wide initiatives.
- Maintained confidentiality of sensitive information by adhering to strict data privacy policies and procedures.
- Facilitated communication within the department through timely correspondence, phone calls, and email management.
- Prepared records such as agendas, notices and minutes.
- Expedited resolution of student concerns through efficient routing of inquiries to appropriate academic advisors or faculty members.
Administrative Assistant to the Dean
Eastern New Mexico University, Liberal Art & Sc.
08.2015 - 06.2017
- Safeguarded departmental resources through proper inventory management, ordering supplies when needed while staying within budget constraints.
- Streamlined administrative processes by implementing efficient organizational systems and procedures.
- Reduced errors in reporting by meticulously proofreading documents before submission or distribution to relevant parties.
- Assured adherence to deadlines by monitoring project timelines closely and providing regular progress updates to stakeholders involved.
- Improved interdepartmental relations by collaborating with other administrative assistants on campus-wide initiatives.
- Maintained confidentiality of sensitive information by adhering to strict data privacy policies and procedures.
- Facilitated communication within the department through timely correspondence, phone calls, and email management.
- Prepared records such as agendas, notices and minutes.
- Expedited resolution of student concerns through efficient routing of inquiries to appropriate academic advisors or faculty members.
Education
Bachelor of Science - Biological Anthropology
Eastern New Mexico University
Portales, NM 05.2001 -
Skills
Community engagement
Multimedia editing
Campaign management
Advertising management
Press release writing
Strategic management
Crisis management
Partnership development
Community relations
Program leadership
Department oversight
Campaign tracking
Timeline
Coordinator, Public Relations and Marketing
En Equipo Es Mejor A.C.
08.2022 - Current
FBSS Advanced Specialist III
Department of Family and Protective Services
04.2020 - Current
Bay Leader
Blue Beacon
12.2019 - 03.2021
Administrative Assistant to the Dean
Eastern New Mexico University, College Of Business
08.2017 - 12.2019
Administrative Assistant to the Dean
Eastern New Mexico University, Liberal Art & Sc.
08.2015 - 06.2017
Bachelor of Science - Biological Anthropology
Eastern New Mexico University
05.2001 -
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