Summary
Overview
Work History
Education
Skills
Timeline
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Ren Lovett

San Francisco,CA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

7
7
years of professional experience

Work History

Manager

PRANDI Property Management
02.2023 - 02.2024
  • Followed up with customer leads, displayed service/product knowledge to prospective clients, & closed deals with urgency & consideration.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.

Assistant Manager/ Leasing Specialist

Marshall & Co. Property Management
07.2021 - 01.2023
  • Implemented marketing and leasing techniques in line with Fair Housing Laws
  • Collected payments, inspected rentals for turnover, screened applicants, and generated leases
  • Ensured online marketing Craigslist, Facebook marketplace, Rentvine were updated daily
  • Maintained appropriate resident files including forms, leases, documents with discretion
  • Assisted in maximizing profit capability through a timely leasing and turnover process
  • Drafted professional and legal notices for 100+ unit apartment buildings
  • Conducted business in a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests.

Office Coordinator

Mill Valley Massage Clinic
01.2017 - 08.2021
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Analyzed business risks & presented possible solutions to maximize customer experience satisfaction and profit potential.
  • Organized company meetings and scheduling for 5-employee team.
  • Streamlined office operations by implementing efficient filing systems and organizational tools.
  • Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.

Education

BA, Psychology -

College of Marin
06.2016

Skills

  • Outlook/ Excel/ Yardi
  • Schedule Management
  • Teamwork and Collaboration
  • Technical Proficiency
  • Marketing
  • Customer Service
  • Scheduling and Coordinating

Timeline

Manager

PRANDI Property Management
02.2023 - 02.2024

Assistant Manager/ Leasing Specialist

Marshall & Co. Property Management
07.2021 - 01.2023

Office Coordinator

Mill Valley Massage Clinic
01.2017 - 08.2021

BA, Psychology -

College of Marin

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Ren Lovett