Ren Malas
Laguna Niguel,CA
Summary
Dynamic professional with a strong background in customer service and food safety. Proven expertise in inventory oversight and quality control, ensuring high standards and customer satisfaction. A proactive self-starter committed to strategic goal setting and effective time management, consistently delivering results in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Catering and Deli Clerk
Pavilions
10.2021 - 02.2024
- Coordinated with other departments to ensure efficient workflow processes.
- Assisted with setup of buffet tables or other dining areas prior to commencement of catered events.
- Organized storage areas for food items purchased for catering services in accordance with health standards.
- Placed orders for food and supplies needed for proper set up and preparation.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Observed safety measures and followed instructions when using kitchen equipment and heavy duty mixers.
- Checked quality of food products to meet high standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Customer Service Associate
Macy's
Mission Viejo, California
11.2023 - 12.2023
- Assisted customers with inquiries and provided product information.
- Collaborated with team members to improve service delivery standards.
- Educated customers on promotions and loyalty programs available.
- Conducted follow-ups with customers to ensure satisfaction with services.
- Greeted customers and identified their needs.
- Kept work area neat, clean, and well-stocked at all times.
- Resolved customer inquiries in a timely manner.
- Provided information about products and services available to customers.
- Followed policies and procedures to meet or exceed established performance requirements.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
Education
English Language
Saddleback College
Mission Viejo, CASkills
- Client relationship management
- Inventory oversight
- Quality control expertise
- Strategic goal setting
- Effective time management
- Analytical problem-solving
- Proactive self-starter
- Strong commitment to tasks
- Clear verbal communication
- Compliance with food safety standards
- Customer service
- Product knowledge
- Time management
References
References available upon request.
Languages
English
Professional
Arabic
Professional
Turkish
Professional
Timeline
Customer Service Associate
Macy's
11.2023 - 12.2023
Catering and Deli Clerk
Pavilions
10.2021 - 02.2024
English Language
Saddleback College