Rena Bogle

• Check-in & out Guest
• Make reservations
• Answer the telephone
• Restock towels at both indoor & outdoor pool
• Directs call to guest rooms, staff, or departments through the switchboard or PBX system
• Places outgoing calls
• Receives guest messages and delivers the same to the guest
• Provides information about hotel services to guests.

• Cleaning and arranging guest rooms
• Stocking and maintaining an inventory of housekeeping supplies
• Dusting furniture or fixtures and polishing them
• Scrubbing and sanitizing showers, bathtubs, toilets, countertops, and sinks
• Vacuuming and cleaning carpets, doormats, and rugs
• Reporting breakages, damages, and safety issues for repairs

· Occasionally serve food.

· Maintain a clean and safe work area, including handling utensils, equipment, and dishes.

· Handle and store ingredients and food

· Maintain food safety and sanitation standards.

· Clean and sanitize work areas, equipment, and utensils.

· Execute opening and closing procedures.

· Set up workstations with required ingredients and equipment.

· Check the quality and freshness of ingredients.

· Monitor station inventory levels.

· Accommodate guests’ special requests.

· Operate kitchen equipment such as broilers, ovens, grills, and fryers.

• Answers incoming calls
• Direct call’s to guest rooms, staff, or departments through the switchboard or PBX system
• Places outgoing calls
• Receives guest messages and delivers the same to the guest
• Logs all wake-up call requests and performs wake-up call services
• Provides information about hotel services to guests.

• Check-in and Check-out guest
• Welcomed visitors in person or on the telephone, answering or referring inquiries
• Welcome guests, check them in, distribute room keys and explain the hotel's amenities
• Take payment from customers
• Respond to guests' issues and complaints in a friendly, timely manner.

• Preparing alcoholic or non-alcoholic beverages and cocktails for patrons
• Interacting with customers, taking orders and serving snacks and drinks
• Plan and present bar menu, assessing customers’ needs and preferences and making recommendations while providing excellent wait service to ensure satisfaction
• Stock and replenish bar inventory and supplies and set table.

• Preparing alcoholic or non-alcoholic beverages and cocktails for patrons
• Interacting with customers, taking orders and serving snacks and drinks
• Plan and present bar menu, assessing customers’ needs and preferences and making recommendations while providing excellent wait service to ensure satisfaction
• Stock and replenish bar inventory and supplies and set table.

• Customer Service, reservations, check-in, and check-out guests
• Filed documents, prepared payrolls, purchasing and receivables and general accounting
• Welcomed visitors in person or on the telephone, answering or referring inquiries
• Assisted guests by showing them to their room, waiter.

• Set up advertising displays, arrange merchandise to promote sales
• Assist clients with product by disseminating information on same
• Inventory control.

• Assistant in the Administrative Department and assist with teaching aids.

• Customer Service filed documents and organized book room.

• Animal care and Veterinarian assistance
• Learned about and cared for the plants on the premises.