Ren'a Crenshaw
Orlando
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Field Service Technician
First Key Homes
06.2022 - Current
- Develops detailed home inspection reports with photos, enhancing property appeal and safety
- Conducts light maintenance and cleaning, ensuring homes are ready for potential residents
- Troubleshoots smart locks, improving security and functionality for residents
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Maintained accurate inventory and audit logs, streamlining operations and supporting effective resource management.
- Trained and mentored new technicians, fostering a collaborative environment and enhancing team performance.
- Executed comprehensive home inspections, identifying safety hazards and ensuring compliance, resulting in enhanced resident safety across all properties.
- Enhanced property value by advising on improvements based on inspection findings.
- Collaborated with local authorities to ensure properties met environmental regulations, promoting community health.
- Completed inspections of current construction, refurbishment and repair projects.
Realtor
Coldwell Banker Realty
06.2020 - 05.2024
- Negotiate sales terms, achieving optimal outcomes for clients, enhancing satisfaction.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Prepare contracts and agreements, ensuring compliance, reducing legal risks.
- Negotiated favorable terms for clients, resulting in increased sales and heightened client satisfaction through tailored solutions.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Realtor Assistant/Office Manager
Enhanced Property Solutions
05.2019 - 03.2020
- Prepared all listing materials: pre-listing presentation, listing agreement, sellers' disclosures, comparative market analysis, pull online property profile
- Consulted & coordinated with seller's property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities
- Input all listing information into MLS and marketing websites and update as needed
- Regularly updated & maintained communication with clients, agents, title officers, attorneys, and lenders
- Drive foreclosure properties to determine if they are vacant
- Conducted real estate research through foreclosure spreadsheet, county appraiser, and clerk of court records
- Contacted foreclosure defendants to inform them of our foreclosure defense program
- Assisted the site Project Manager with keeping up-to-date subcontractor insurance and pre-qualification documentation
- Directed contact for customers, management, construction, and outside vendors inquiries
- Managed the timesheet process for employees and ensured timely submission
- Initiated short sales and communicated with mortgage companies and title companies regarding documents
Assistant General Manager
American Campus Communities
10.2014 - 05.2019
- Performed outside marketing to increase traffic into our community, which enabled us to maintain a high occupancy
- Conducted weekly briefings and provided asset visibility and status reports
- Maintained community to oversee renovation project of 192 units/732 beds
- Prepared requests for proposal documents that garnered bids from providers for community maintenance services
- Scheduled and organized onsite resident programs and events
- Supervised various critical tasks, including employee reviews, training, and schedules
- Inspected vacant units prior to move-in and move-out to identify any damage or needed repairs
- Assisted in the preparation of legal documents such as eviction notices or court filings when necessary
- Created monthly reports on occupancy levels, delinquency rates, and other key metrics related to property management operations
- Assembled, reviewed, and assisted property manager with implementing approved operating and capital budgets
- Conducted in-depth market analysis of 18 competitor properties, identifying trends that informed pricing strategies and enhanced competitive positioning.
- Coordinated with vendors for timely repairs and maintenance, fostering strong partnerships that improved community aesthetics and resident satisfaction.
- Maintained meticulous records of accounts payable and receivable, ensuring financial accuracy and compliance with corporate policies.
- Counseled students and parents on housing and conduct issues, fostering a supportive community environment, and resolving conflicts effectively.
- Streamlined student housing application processing, ensuring compliance and reducing errors, leading to enhanced tenant satisfaction and operational efficiency.
Education
Bachelor of Science (B.S.) - Construction Management
Seminole State College
Sanford, Florida12-2027
Skills
- Vendor Management
- Marketing
- Advertising
- Problem Solving
- Client Relations
- Team Leadership
- Negotiation
- Sales
- Property Management
- Communication
- Project Management
- Real Estate
- Contract Management
- Budget Management
Affiliations
National Association of Women in Construction - Orlando - Member since 2022
Certification
- Licensed Notary Public/Signing Agent - 2027-10-16 #HH 454690
- Licensed Real Estate Sales Associate - 2027-03 #SL3440468
Courses
Occupational Safety & Health Administration (OSHA 10)
Software Skills
- Microsoft Office
- Microsoft Teams
- Resident Check
- Power Apps
- Foto Notes
- Facilgo
- MarginPoint
- Rently Tour Manager
- Google Docs
- Dot Loop
- TLO
- MLS
- MRI
Timeline
Field Service Technician
First Key Homes
06.2022 - Current
Realtor
Coldwell Banker Realty
06.2020 - 05.2024
Realtor Assistant/Office Manager
Enhanced Property Solutions
05.2019 - 03.2020
Assistant General Manager
American Campus Communities
10.2014 - 05.2019
Bachelor of Science (B.S.) - Construction Management
Seminole State College
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