Summary
Overview
Work History
Education
Skills
Affiliations
Skills and Interests
Timeline
Generic

Rena-Jae McFall

Warren,MA

Summary

A highly motivated and career-oriented student with nearly four years of valuable work experience. Proficient in adapting to various software platforms and effectively communicating with customers. A strong social presence enhances abilities in event coordination and marketing, leveraging social media to promote functions and deliver exceptional customer service. Consistently maintains expertise in social skills, ensuring efficient and effective work performance.

Overview

2
2
years of professional experience

Work History

Digital Communications Assistant

UMass Lowell
08.2023 - Current
  • Proficient in Adobe Photoshop for creating visually appealing graphics and designs for various purposes
  • Experienced in generating transcripts and compiling statistical data for sports teams using Google software
  • Able to effectively communicate complex statistical information in a clear and understandable manner to coaches, players, and stakeholders

Hostess, Busser, and Food Runner

GlenPharmer Distillery
08.2022 - Current
  • Trained new employees in restaurant operations, including customer service protocols, food safety procedures, and job responsibilities
  • Demonstrated exceptional customer service skills both over the phone and in person, effectively addressing inquiries, resolving issues, and ensuring overall customer satisfaction
  • Greeted and assisted customers with seating arrangements, provided recommendations, and delivered personalized service to enhance their dining experience
  • Managed table service by efficiently serving food and beverages to guests, while also maintaining a clean and organized dining environment

Life Guard and Swim Instructor

Goldfish Swim School
05.2023 - 08.2023
  • Experienced swim instructor with a demonstrated ability to teach children aged 0 to 12 at various skill levels
  • Certified in first aid, AED, and CPR, ensuring a safe learning environment for all participants
  • Trained in teaching children with special needs, adapting instruction to accommodate diverse learning styles and abilities
  • Proven track record of effectively communicating with parents regarding their child's progress, strengths, and areas for improvement

Team Manager

Bellingham High School
03.2022 - 06.2023
  • Recorded statistics for Bellingham High School's Men's Volleyball team, meticulously capturing performance data during games
  • Set up equipment and facilities for games, ensuring smooth operations and optimal player experience
  • Communicated with the coach regarding player performance, offering detailed feedback and observations to support decision-making and performance improvement initiatives
  • Assisted players during practices by facilitating drills, providing equipment, and attending to their needs, including distributing water and towels

Education

Bachelor's Degree - Political Science, Minor in Legal Studies

UMass Lowell
Lowell
05.2027

High School Diploma -

Bellingham High School
Bellingham, MA
05.2023

Skills

  • AED Operation
  • First Aid
  • Oxygen Administration
  • Knowledge of Airborne Pathogens
  • CPR Certification
  • Customer Service and Assistance
  • Adobe Photoshop
  • Statistics Recording
  • Sports Statistics Compilation
  • Restaurant Cleaning and Event Setup
  • Adaptability to Various Software Platforms
  • Basic Level of Coding

Affiliations

  • Mock Trial
  • Club Volleyball
  • Student Council Treasurer
  • Wrestling

Skills and Interests

Active participant in various sports including volleyball, wrestling, javelin throwing, and cheerleading throughout high school, demonstrating dedication and teamwork. Managed multiple responsibilities concurrently, serving as class treasurer for three years while also contributing as a member of the robotics team, Gender-Sexuality Alliance, and Student-Leadership committee. Excelled as a member of the Mock Trial team at UMass Lowell, achieving #1 rankings on four ballots for witness performances, and showcased leadership skills as a starting player on the Women's Club Volleyball team during freshman year.

Timeline

Digital Communications Assistant

UMass Lowell
08.2023 - Current

Life Guard and Swim Instructor

Goldfish Swim School
05.2023 - 08.2023

Hostess, Busser, and Food Runner

GlenPharmer Distillery
08.2022 - Current

Team Manager

Bellingham High School
03.2022 - 06.2023

Bachelor's Degree - Political Science, Minor in Legal Studies

UMass Lowell

High School Diploma -

Bellingham High School
Rena-Jae McFall