Rena Mcleary
Bluffton,SC
Summary
Driven professional with a diverse background in customer service, healthcare, and hospitality, notably at The Salty Dog Cafe. Excelled in roles requiring exceptional interpersonal communication and multitasking abilities, enhancing customer satisfaction and operational efficiency. Proficient in Microsoft Word and PowerPoint, with a proven track record in improving service delivery by leveraging critical thinking and first aid skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Line Cook
The Salty Dog Cafe
05.2021 - 07.2024
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Housekeeper
The Salty Dog Cafe
05.2019 - 09.2019
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Brand Advocate
Hinduja Global Solutions
09.2020 - 05.2021
- Ensures customer satisfaction and loyalty by assisting and resolving a wide variety of technical requests, inquiries and complaints.
- Conducted media relations and responded to media requests for information.
Cashier and Record Assistant
Eastern Total Supplies
11.2016 - 12.2016
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
Caregiver
Right At Home Health Care
06.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
Education
Bachelor of Science - Logistics Management
Carribean Maritime University
Jamaica 11.2022
High School Diploma -
Port Antonio High School
Jamaica 05.2017
Skills
- Behavioral Management
- Patient Care
- First aid and safety
- Critical thinking
- Customer service-oriented
- Exceptional interpersonal communication
- Multitasking ability
- Time management
- Proficient computer skills in Microsoft Word and PowerPoint
Certification
- CMT - Certified Medication Technician
Timeline
Caregiver
Right At Home Health Care
06.2024 - Current
Line Cook
The Salty Dog Cafe
05.2021 - 07.2024
Brand Advocate
Hinduja Global Solutions
09.2020 - 05.2021
Housekeeper
The Salty Dog Cafe
05.2019 - 09.2019
Cashier and Record Assistant
Eastern Total Supplies
11.2016 - 12.2016
Bachelor of Science - Logistics Management
Carribean Maritime University
High School Diploma -
Port Antonio High School
- CMT - Certified Medication Technician
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