Reliable and enthusiastic Administrative Assistant offering years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow.
Professional and knowledgeable Receptionist versed in administrative support and customer service. Offering 10+ years of experience managing company reputation with clients. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Work History
Administration Assistant
LATD
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
Reduced administrative workload for supervisors, managing calendar appointments and coordinating meeting logistics.
Secretary Administrative Assistant
Greg Rome Attorney At Law
Received and placed telephone calls to clients and prospective clients.
Scheduled and made appointments for attorney.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Collected payments from clients and updated account balances.
Provided clerical support to company employees by copying, faxing and filing documents.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Delivered top-notch administrative support to office staff, promoting excellence in all areas of office operations.
Filed all court documents and legal pleadings with court clerk on behalf of attorney.
Skills
Office administration
Customer service-oriented
Phone proficiency
Accurate and detailed
Correspondence management
Client relations
Scheduling
Efficient multi-tasker
Effective leader
Organized
Goal attainment
Additional Information
Dependable
Reliable
Motivated
Accomplishments
Responded to multiple client inquiries each day.
Updated and maintained company database to reflect current and accurate client records.
Recognized by clients for expedient and effective service.
Communicated with clients through phone, fax, email and in person to schedule appointments and answer inquiries.