Rena Phillips
Bakersfield,CA
Summary
Im a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I'm a hardworking employee with great customer service, multitasking. Devoted to giving every customer a positive and memorable experience. I'm organized and a motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I'm responsible and a motivated student ready to apply education in the workplace. I can offer excellent technical abilities to handle challenging work, and enjoy helping people in need and i know I can bring what this company needs.
Overview
1
1
Certification
Work History
Medical Assistant Intern
Advanced Cardiology
Bakersfield, CA
07.2019 - 08.2019
- Safeguarded the confidentiality of sensitive patient records and treatment details, ensuring the prevention of any unauthorized access or disclosure.
- Provided support to physicians by assisting with patient care, which included taking vital signs and medical histories.
- Developed efficient filing system, vitals, chief complaints
- Assisted physicians with examinations and procedures.
- Ensured HIPAA compliance by maintaining confidentiality of patient information.
- Handled inquiries from patients regarding their accounts, insurance coverage or other issues.
- Educated patients on health-related topics and provided instruction on medication usage as directed by a physician.
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Assisted with minor office tasks such as photocopying documents or restocking supplies.
- Escorted patients to examination rooms and documented medical histories.
- Followed up with patients regarding any follow-up care instructions given by the doctor.
- Prepared exam rooms for patient visits by stocking supplies, cleaning and organizing equipment.
- Ensured all documents were properly filled out prior to patient leaving office.
- Demonstrated excellent customer service skills when interacting with patients, families and healthcare professionals.
- Demonstrated empathy and understanding when dealing with difficult situations involving patients.
- Assisted in preparing examination rooms for incoming patients.
- Greeted patients upon arrival at office, checked them in and out of appointments, collected co-pays if necessary.
- Performed administrative duties such as scheduling appointments, filing paperwork and answering phones.
- Communicated effectively between physicians and other healthcare providers.
- Administered injections and medications as prescribed by the physician or nurse practitioner.
- Ensured strict compliance with HIPAA regulations for patient confidentiality.
- Prepared treatment rooms for patient examinations.
- Operated EKG machines, spirometers, glucose meters, and other diagnostic tools.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Scheduled appointments, managed phone calls, and verified insurance coverage.
- Handled general office duties to support administrative staff during peak hours.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Education
Some College (No Degree) - Medical Assisting
U.E.I.
Bakersfield, CA07-2019
High School Diploma -
34TH Community Learning Center
Bakersfield, CA07-2011
Some College (No Degree) - Medical Billing & Coding
UEI
Bakersfield, CASkills
- Organizational abilities
- Insurance Verification
- Electronic Health Records Management
- Vital Sign Monitoring
- Appointment Setting
- Problem-solving capabilities
- Medical Terminology
- HIPAA Compliance
- Medical Billing
- Medical terminology knowledge
- Patient Care Coordination
- Infection control procedures
- Patient Scheduling
Languages
English
Professional
Certification
- Certified Medical Assistant
- CPR Certified
Timeline
Medical Assistant Intern
Advanced Cardiology
07.2019 - 08.2019
Some College (No Degree) - Medical Assisting
U.E.I.
High School Diploma -
34TH Community Learning Center
Some College (No Degree) - Medical Billing & Coding
UEI
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