Hi, I’m
Rena Reaves
Chesterfield, MO 63017-4647,MO
Summary
Dedicated learning and development professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
years of professional experience
1
Certification
Work History
JLL
Program Manager
05.2022 - Current
Job overview
- Led the design and implementation of a 12 week early careers training program for associate brokers.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives including creation of 57 new operations and sales training courses.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
JLL
Training Manager
03.2021 - 04.2022
Job overview
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Furthered company objectives by managing effective training programs for 9 bio-pharmaceutical manufacturing clients in a GMP setting during the COVID pandemic to include Moderna Therapeutics.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Managed new employee orientation training process for more than 150 employees each year.
JLL
Knowledge Management Specialist
01.2019 - 03.2021
Job overview
- Designed and implemented a new employee onboarding app in partnership with Tangelo.ai that was rolled out in 80 countries.
- Conducted orientation sessions and organized on-the-job training for new hires for more than 600 employees annually via zoom.
- Coordinated and prioritized required training courses for property management employees.
- Led the initiative for reporting real time property re-entry data as a result of COVID-19 shutdowns and providing training content around results.
JLL
Facilities Coordinator
06.2017 - 01.2019
Job overview
- Determine schedules, sequences, and assignments for work activities, based on work priority, quantity of equipment, and skill of personnel
- Ensure accuracy within the Maximo CMMS according to SOP and governmental regulation
- Investigate incidents and prepare reports of findings for FDA audits.
- Served as point of contact for internal and external customers seeking support and information.
- Built relationships with vendors and contractors to support timely and cost-effective services.
Education
Colorado Technical UniversityColorado Springs, CO
Bachelor of Science from Project Management
02.2022
Skills
- Project Management
- Performance Monitoring
- Process Improvement
- Agile Projects
- Training Program Development and Management
- Microsoft Office Suite Expertise
- Presentation Creation and Delivery
Certification
GXP Maintenance Manager - 2022
Certified ScrumMaster - 2022
Timeline
Program Manager
JLL
05.2022 - Current
Training Manager
JLL
03.2021 - 04.2022
Knowledge Management Specialist
JLL
01.2019 - 03.2021
Facilities Coordinator
JLL
06.2017 - 01.2019
Colorado Technical University
Bachelor of Science from Project Management
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