Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rena Wilkerson

Staten Island,NY

Summary

With a proven track record at Seamen’s Society for Children & Families, I excel in staff training and conflict resolution, enhancing the well-being of children and families. My leadership in program development and stakeholder collaboration has significantly improved service efficacy, showcasing my ability to merge assessment skills with empathetic client advocacy.

Overview

30
30
years of professional experience

Work History

Family Support Director

Seamen’s Society for Children & Families
Staten Island, NY
01.2020 - Current
  • Will assist Director in overseeing all aspects of the Family Support Services Program.
    Accountable for performing leadership responsibilities, program development, administration and management
    supervision for the program. Responsible for implementing and supporting Solution-Based Casework, an
    Evidence-Based Model that supports the emotional, social, education well-being of children and families. Works
    directly and effectively with internal and external stakeholders.
  • Manage HR related processes including hiring, onboarding, offboarding and progressive discipline.
  • Attend weekly, monthly ACS and COFFCA virtual and in-person meetings and calls.
  • Monitors the timely submission of FASPS to ACS and supervises the FTC department staff and
    internships when applicable.

Family Support Services Supervisor

Seamen’s Society for Children & Families
Staten Island, NY
01.2016 - 01.2020
  • Family Support Services manages a team of four case planners.
  • Assist in hiring, supporting and training case planners and parent advocates.
     Coordinate and participate in evidence-based model training and meetings that support the
    efficacy of the model
  • Evaluates assigned support staff on an ongoing basis implementing a job performance
    evaluation annually; develops appropriate goals for the team and follow through on staff
    progress
  • Assigns staff various duties, particularly in the case of staff absences, ensures that there is
    adequate supervision for the service needs of the individuals served at the program.
     Manages staff work hours and schedules, case assignments and distribution of work.
  • Provide direct supervision to the case planners and parent advocates ensuring the program
    meets all mandates.

Case Planner

Seamen’s Society for Children & Families
Staten Island, NY
01.2010 - 01.2016
  • The Case Planner is responsible for ensuring the safety, permanency and well-being for
    children placed into foster care with Seamen’s Society. Working alongside the family in
    partnership, the Case Planner is the lead on all service planning activities. As a key member of
    the service planning team, the Case Planner facilitates the family’s plan through direct
    intervention and coordination with other providers and team members.
  • Monitors safety and well being directly through casework contacts and home visits with
    the child, parents, and foster parents.
  • Acts as a key participant in the Family Team Conference and is responsible for
    completing the FASP in accordance with program deadlines.
  • In collaboration with the interdisciplinary team ensures that child’s medical, mental
    health, academic, and where applicable housing and career goals are being achieved.
  • Documents all activities as progress notes in Connections within program defined
    timeframes.

Social Work Intern

St. Elizabeth Ann’s Nursing Home
Staten Island, NY
03.2010 - 12.2010

· Observes, records, and reports information on the patient's condition to the attending physician and in the patient's health record

· Conduct interviews with residents and their families to assess and review their situation

· Attend, present and complete necessary documentation for case management team meetings.

· Performs other job-related duties as assigned

Senior Patient Care Assistant

Staten Island University Hospitals
Staten Island, NY
01.1997 - 12.1997

· Responsible for maintaining documentation of patient s vital signs on a daily basis

· Assist nurses with wound care

· Operate blood pressure cuffs and carry out initial patient examinations

· Performs other job-related duties as assigned

Care Taker

Elder Care
Staten Island, NY
01.1995 - 02.1997

· Managed her dietary intake

· Assisted an elderly woman with daily chores and routines

  • Assisted patient with daily living activities, such as bathing, grooming and dressing.

Education

Master of Arts - Social Work

College of Staten Island
Staten Island, NY
05-2016

Bachelor of Arts - Social Work

College of Staten Island
Staten Island, NY
05-2010

Skills

  • Staff training and onboarding
  • Conflict resolution
  • Assessment skills
  • Child welfare and protective services
  • Client advocacy
  • Case recordkeeping
  • Client interviewing

Timeline

Family Support Director

Seamen’s Society for Children & Families
01.2020 - Current

Family Support Services Supervisor

Seamen’s Society for Children & Families
01.2016 - 01.2020

Social Work Intern

St. Elizabeth Ann’s Nursing Home
03.2010 - 12.2010

Case Planner

Seamen’s Society for Children & Families
01.2010 - 01.2016

Senior Patient Care Assistant

Staten Island University Hospitals
01.1997 - 12.1997

Care Taker

Elder Care
01.1995 - 02.1997

Master of Arts - Social Work

College of Staten Island

Bachelor of Arts - Social Work

College of Staten Island
Rena Wilkerson