Rena Williams
Madison,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
1
1
year of post-secondary education
Work History
Logistics Team Member/Support Specialist
Mazda Toyota Mfg
Madison, AL
08.2021 - Current
- Managed inventory levels and maintained accurate stock records.
- Developed routing strategies that effectively reduced delivery times and minimized transportation costs.
- Operated forklifts to move materials within the production area.
- Ensured proper storage of materials according to company regulations.
- Implemented 5S methodology in department to improve safety and workflow.
- Trained new team members on safety protocols, ensuring compliance and fostering a culture of safety.
Medical Billing Specialist
Encore Rehab Corporate office
Decatur, AL
06.2020 - 08.2021
- Process medical claims using billing software for accurate submissions.
- Review patient accounts to resolve discrepancies and ensure compliance.
- Handle patient inquiries regarding billing statements and payment options.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Submitted refund requests for claims paid in error.
- Ensured HIPAA compliance by maintaining confidentiality of all patient information.
- Resolved discrepancies between insurance companies and patients regarding payment of bills.
Customer Service Cashier
Cavender's Boot City
Huntsville, AL
11.2019 - 06.2020
- Assisted customers with product selections and answered inquiries about merchandise.
- Processed cash, credit, and debit transactions quickly and accurately at the register.
- Collaborated with team members to ensure efficient store operations during peak hours.
- Handled customer returns and exchanges according to company policies and procedures.
- Educated customers on store promotions, loyalty programs, and product features.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
- Processed credit card, EBT, and gift certificate payments in electronic computer systems.
Human Resources Payroll Assistant
Giles & Kendall Cedar Mfg
Huntsville
01.2000 - 10.2003
- Processed payroll data for hourly employees using payroll software.
- Generated employee paychecks and direct deposit payments in a timely manner.
- Managed deductions, benefits, and tax withholdings for all employees.
- Tracked and applied tax liens, child support and other types of wage garnishments to paychecks.
- Processed employee rehires, transfers, terminations and withholdings.
- Calculated overtime wages and vacation accruals as required by state laws.
- Prepared quarterly reports for local, state, and federal agencies such as W-2s, 1099s, 941s.
- Managed confidential personnel files containing sensitive employee information in accordance with legal requirements.
Education
Associate of Science - Business Administration
National Career College
Decatur, AL 08.1986 - 11.1987
Albert P Brewer High School
Somerville, ALSkills
- Efficiency improvement
- Data entry accuracy
- Reports generation
- Spreadsheet tracking
- Time management
- Communication skills
- Punctual and dependable
References
Tom Reynolds, Director of His Way Recovery
256-656-6030
Bart Siniard, Attorney
256-500-1199
Selwyn Reynolds
256-426-4039
Timeline
Logistics Team Member/Support Specialist
Mazda Toyota Mfg
08.2021 - Current
Medical Billing Specialist
Encore Rehab Corporate office
06.2020 - 08.2021
Customer Service Cashier
Cavender's Boot City
11.2019 - 06.2020
Human Resources Payroll Assistant
Giles & Kendall Cedar Mfg
01.2000 - 10.2003
Associate of Science - Business Administration
National Career College
08.1986 - 11.1987
Albert P Brewer High School