Renada Thomas
Selma,AL
Summary
Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction through effective problem-solving and relationship building. Skilled in inventory management and regulatory compliance, I excel in fostering communication across teams while streamlining processes. Committed to delivering exceptional service and driving engagement in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Associate
Walmart
10.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
License Clerk
Dallas County License Commisioner
06.2024 - 11.2024
- Conducted thorough reviews of submitted documents, ensuring completeness and accuracy before forwarding them for further processing or approval.
- Developed proficiency in relevant software programs for efficient handling of licensing tasks, contributing to increased productivity levels.
- Maintained confidentiality of sensitive information while managing various types of license applications, ensuring security and trust among clients.
- Assisted in updating licensing policies and procedures to ensure compliance with state regulations and industry standards.
Cashier/Cook/ Shift Leader
Lannie's Barbeque 2
07.2021 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
No Degree - CDL
Wallace Community College Selma
Selma, AL03-2023
Skills
- Customer service
- Inventory management
- Document review
- Regulatory compliance
- Cash handling
- Sales support
- Relationship building
- Conflict resolution
- Problem solving
- Time management
- Leadership qualities
- Customer interaction
- Workplace safety
- Customer engagement
- Decision-making
Timeline
License Clerk
Dallas County License Commisioner
06.2024 - 11.2024
Associate
Walmart
10.2023 - Current
Cashier/Cook/ Shift Leader
Lannie's Barbeque 2
07.2021 - 10.2023
No Degree - CDL
Wallace Community College Selma
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