Summary
Overview
Work History
Education
Skills
Timeline
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Renae Alston

Minot

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Lead Patient Care Coordinator

Home Helpers
07.2023 - 09.2023
  • Promoted a positive work environment through open lines of communication, regular feedback sessions, and team-building activities.
  • Trained new Patient Care Coordinators to ensure consistent quality of service across the team.
  • Ensured compliance with HIPAA regulations by training staff on privacy policies and overseeing proper handling of sensitive patient data.
  • Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
  • Provided support and guidance to patients and families to navigate healthcare systems.
  • Worked closely with patients to deliver excellent and direct individualized patient care.

Assistant Store Manager

Dollar General
08.2022 - 03.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Assisted in recruiting, hiring and training of team members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Assistant Store Manager

Whataburger
09.2018 - 06.2021
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Analyzed customer feedback and implemented strategies to improve customer experience.

Education

High School Diploma -

Guthrie Job Corps Center
Guthrie, OK
05.2016

Skills

  • HIPAA Compliance
  • Effective Time Management
  • Insurance Verification
  • Scheduling Coordination
  • Attention to Detail
  • Multitasking ability
  • Patient Care
  • Organizational Skills
  • Patient Education
  • Patient confidentiality
  • Patient documentation
  • Patient Registration

Timeline

Lead Patient Care Coordinator

Home Helpers
07.2023 - 09.2023

Assistant Store Manager

Dollar General
08.2022 - 03.2023

Assistant Store Manager

Whataburger
09.2018 - 06.2021

High School Diploma -

Guthrie Job Corps Center

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Renae Alston