Renae Bordeleau
Moberly ,Mo
Summary
Seasoned professional with a robust background in correctional facility operations at Moberly Correctional Center, adept in emergency response and de-escalation techniques. Demonstrated excellence in enhancing safety and security, alongside fostering positive relationships. Proven track record in implementing effective crisis management strategies, significantly reducing contraband instances. Skilled in both inmate supervision and mental health awareness, contributing to a secure and inclusive environment.
Overview
9
9
years of professional experience
Work History
Correctional Officer
Moberly Correctional Center
Moberly, MO
10.2022 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Cashier
Walmart Super Center
Moberly Mo
12.2021 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Wedding Venue
Rocking J Ranch
High Ridge, MO
05.2016 - 12.2018
- Coordinated staff assignments, contributing to a well-organized and smoothly-run operation.
- Managed budgets effectively, optimizing resource allocation for successful events.
- Trained new team members on company policies and best practices ensuring consistency across all Venue Coordinator roles.
- Evaluated post-event feedback, implementing improvements where necessary to enhance future offerings at the venue.
- Addressed client concerns promptly, fostering trust in the quality of service provided at the venue.
- Streamlined event planning processes for increased efficiency and client satisfaction.
- Maximized venue utilization with strategic scheduling and space allocation.
Ranch Hand
Rocking J Ranch
Paris
05.2016 - 12.2018
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Herded livestock using horses or ranch ATVs.
- Maintained equipment and ranch structures.
- Repaired equipment and animal living spaces.
- Maintained cleanliness of stalls and barns, ensuring a safe environment for livestock.
- Fed and watered animals daily to promote their health and well-being.
- Monitored livestock for signs of illness, ensuring timely veterinary care.
- Enhanced animal safety by repairing and maintaining fencing.
- Groomed animals regularly to maintain their coat health and appearance.
- Managed pasture rotation to optimize grazing and land use.
- Assisted in hay production, from cutting to baling, to ensure feed supply.
- Operated tractors and other machinery to maintain fields and pastures.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
Education
Farrier - Horseshoeing
Oklahoma Horseshoeing School
Purcell, OK08.2022
High School Diploma -
Paris High School
Paris, MO05.2022
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
- Policy enforcement
- Inmate monitoring
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Observation
- Surveillance
- Contraband seizure
- Security procedures
- Safety
- Relationship building and management
- Facility security
- Crisis management
- Weapons training
- Prisoner transport
- Gang awareness
- Firearm operations trained
- Search procedures
- Perimeter control
Timeline
Correctional Officer
Moberly Correctional Center
10.2022 - Current
Cashier
Walmart Super Center
12.2021 - 12.2023
Wedding Venue
Rocking J Ranch
05.2016 - 12.2018
Ranch Hand
Rocking J Ranch
05.2016 - 12.2018
Farrier - Horseshoeing
Oklahoma Horseshoeing School
High School Diploma -
Paris High School