RENAE BUESCHING
Beaverton,OR
Summary
Pursued opportunities to expand and refine skills and work experience within the organization.
Overview
29
29
years of professional experience
Work History
Temporary Social Service Assistant & Donation Coordinator
State of Oregon DHS
07.2024 - 06.2025
- Donation Coordinator, solicit donors., secure donations, organize pickups, maintain the donations, enter data, maintain records, track, and coordinate distributions to community partners.
- Volunteered for Special Events including Free Food Markets. Meet the Employer, Holiday’s at DHS Office Locations, Led and Assisted in Set up and Tear down of the events, Prepped and Gathered Supplies for the events.
- Responsibilities include working both in the office and within the community with children, parents, guardians, and foster parents assisting alongside Social Service coworkers in participant’s home, school, public, etc.
- Transporting children, which may involve long hours of traveling, occasional overnight stays in hotels to protect children from abusive home situations.
- Position requires frequent activity including climbing stairs, walking in uneven terrain assisting children into and out of car seats, this may include lifting, up to 50 pounds or more.
- Experience presenting complex information to clients, co-workers, law enforcement and in court in a clear and concise manner.
- Establishing and maintaining professional casework relationships that engage and empower families.
- Actively learning and using technology, multiple databases, accurately entering data, and use word processing software.
- Adjusting communication style to receiving audience, actively listening, and communicating with empathy.
- Problem-solving in collaboration with several parties to ensure child safety and compliance with state policies and procedures.
- Using trauma-informed practices that are inclusive of the child and family’s language, race, and culture.
Research Remediation Analyst for Disputes and Complaints II
Wells Fargo Bank
12.2013 - 08.2023
- Research and Represent Disputes Dept. and Executive Office Complaint Operations, Data Analytics and Reporting, Operational Risk focus on capturing, researching, and resolving customer dissatisfaction; executing deep root cause analysis; and proactively identifying continuous opportunities that are engineered to improve our customers experience and drive out dissatisfaction, for all Lines of Business within a busy Call Center Inbound and Outbound systems with the ability to navigate multiple computer applications, systems, screens, and utilize search tools to find information to process cases in a strict and efficient timely manner.
- Ability to resolve and work through escalated and complex customer issues by Organizing and Managing Multiple Priorities, Self-Driven working in a fast-paced deadline driven environment with ease.
Lead Flower Merchandiser
Costco/Kendal Merchandising
11.2011 - 12.2013
- Represent Kendal Merchandising Services by Maintaining and Merchandising Fresh-Cut Flower Bouquets and Flower Arrangements at Costco. Maintained Clean, Dry, Safe Working Environment of Display Case.
- Responsible for Managing Inventory, Stock Merchandise, Reordering for Stock & Special Orders Requests, all based on Set Criteria of Sales while Providing Excellent Customer Service to Costco Members.
Lead Cashier/SDA II
Goodwill Industries
10.2008 - 03.2010
- Lead Cashiers, Assist Management in a Retail Sales Environment with Opening and Closing Aspects.
- Trained Employees, Made Store Announcements, Answered and Directed Inbound Calls, Cashiered, Processed Store Returns, Created Floor Displays, Priced Merchandise for Sale, Stocked Inventory.
Lead Badge & ID Tech
Intel/Securitas Security
09.1996 - 10.2005
- Managed & Lead OR Intel Ronler Acres Campus Badge & ID Office in Opening and Closing Aspects.
- Prepared, Issued, Controlled Badging Accesses for all Employees to Entry, Secured Areas and Fabs.
- Managed Scheduling 500+ Security Officers daily, Tracked Payroll, Dispatched Security Officers.
Education
General Studies Associate Degree - undefined
Portland Community College
Portland, ORGraduated Valedictorian - undefined
Merced High School
Merced, CASkills
MS Office Suite
Timeline
Temporary Social Service Assistant & Donation Coordinator
State of Oregon DHS
07.2024 - 06.2025
Research Remediation Analyst for Disputes and Complaints II
Wells Fargo Bank
12.2013 - 08.2023
Lead Flower Merchandiser
Costco/Kendal Merchandising
11.2011 - 12.2013
Lead Cashier/SDA II
Goodwill Industries
10.2008 - 03.2010
Lead Badge & ID Tech
Intel/Securitas Security
09.1996 - 10.2005
General Studies Associate Degree - undefined
Portland Community College
Graduated Valedictorian - undefined
Merced High School