Renae Denmark
Atlanta,GA
Summary
Experienced HR professional with 7 years of comprehensive experience in all aspects of human resources management. Proven track record of effectively handling recruitment, employee relations, performance management, and compliance. Skilled in developing and implementing HR policies and procedures to ensure organizational effectiveness and compliance with employment laws. Strong interpersonal and communication skills, with a focus on fostering positive employee relations and promoting a supportive work culture. Proficient in HRIS systems and adept at analyzing HR data to inform strategic decision-making. Seeking to leverage expertise in HR management to drive talent acquisition and retention initiatives in a dynamic and growth-oriented company.
Overview
9
9
years of professional experience
Work History
Accounts Receivable Clerk/Dispatch Coordinator
Denmark Transportation, LLC
Tallassee, AL
03.2017 - 12.2023
- Maintained accurate records of accounts receivable and payable transactions.
- Processed invoices, credit memos, and other documents related to accounts receivable.
- Reconciled daily cash receipts with bank deposits.
- Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
- Conducted research on customer accounts as needed to answer inquiries or resolve issues related to payments received or owed.
- Conducted new employee orientation to foster positive attitude toward organizational objectives.
- Monitored driver performance, ensuring compliance with safety regulations.
- Communicated with customers regarding delivery schedules and order status updates.
- Scheduled deliveries in an efficient manner to reduce costs and meet customer deadlines.
- Maintained records of all shipments including tracking numbers and other pertinent information.
- Assigned drivers to pick up and deliver goods according to customer requirements.
Accommodations Coordinator
Auburn Global
Auburn University, AL
07.2018 - 09.2020
- Assisted with the development and implementation of housing policies and procedures.
- Organized and maintained accurate records of housing contracts, leases, and rental agreements.
- Coordinated tenant move-in and move-out activities including inspections, paperwork processing, and related tasks.
- Provided support to tenants in resolving any issues or concerns regarding their living environment.
- Conducted regular site visits to inspect properties for maintenance needs or potential hazards.
- Maintained positive relationships with landlords by responding promptly to inquiries or complaints.
- Resolved disputes between tenants and landlords through mediation or other conflict resolution methods.
- Performed administrative duties such as filing, data entry, recordkeeping.
HR Operations Coordinator
Auburn Global
Auburn, AL
07.2015 - 07.2018
- Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
- Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
- Maintained employee records in compliance with applicable laws and regulations.
- Monitored performance evaluation processes to ensure timely completion of reviews.
- Developed training programs for managers to improve their leadership skills and knowledge of HR procedures.
- Organized events such as company picnics, holiday parties, health fairs or other special events for employees.
- Prepared reports related to attendance tracking, disciplinary actions taken, terminations or any other relevant topics.
- Generated monthly reports regarding employee absences and tardiness.
- Answered questions from staff regarding benefits packages, vacation time or other HR-related matters.
CSR/Data Entry Clerk
Health Information Designs, Inc
Auburn, AL
01.2015 - 07.2015
- Provided customer service support to customers over the phone and by email.
- Identified customer needs and provided appropriate solutions.
- Utilized specialized software applications related to the job role.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Maintained updated knowledge of industry trends related to data entry operations.
- Followed up with customers to ensure their satisfaction..
- Documented all conversations with customers in CRM software according to company standards.
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
Education
Bachelor of Science - Business Administration And Management
Point University
West Point, GA05-2023
Skills
- Account Monitoring
- Collections Understanding
- Financial Reporting
- Payment Posting
- Efficient Time Management
- Route Planning Expertise
- Conflict Resolution Abilities
- Process Improvement Techniques
- Employee Management
- Quality Assurance Standards
- Staff Training and Development
- Logistics Management
- Background Checks
- Onboarding and Orientation
- Talent Acquisition
- Employee Retention
- Benefits Administration
- Training Development
- Property Inspections
- Social Services
- Maintenance Coordination
- Documentation Management
- CRM Software
- Complaint Resolution
- Conflict Resolution
- Multi-Task Management
- Document Processing
- Error Identification
- Meticulous Attention to Detail
- File Management
- Administrative Support Specialist
References
References available upon request.
Timeline
Accommodations Coordinator
Auburn Global
07.2018 - 09.2020
Accounts Receivable Clerk/Dispatch Coordinator
Denmark Transportation, LLC
03.2017 - 12.2023
HR Operations Coordinator
Auburn Global
07.2015 - 07.2018
CSR/Data Entry Clerk
Health Information Designs, Inc
01.2015 - 07.2015
Bachelor of Science - Business Administration And Management
Point University
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