Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Assessments
Timeline
Generic

Renae Jones

Westland,MI

Summary

Skilled Training Supervisor skilled at bringing employees up to speed with current procedural, safety and compliance standards. Top-notch communication and planning skills with a proactive approach to managing course changes. Offering two years' experience in related positions.

Accomplished in diversifying training programs and expanding course offerings to handle larger numbers of enrollees. Well-versed in developing courses for new topics and adjusting existing classes to meet changing demands. Hardworking and disciplined leader with advanced conflict resolution skills, good organizational abilities and proactive approach.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Scale House Attendant

Waste Managment
10.2024 - Current
  • Greet customers and provided excellent service to internal and external clients.
  • Operate weigh scales and issued tickets when necessary.
  • Maintain accurate documentation and processed payments efficiently to keep waiting at minimum.
  • Use FastLane to track products as they arrived at and departed from facility.
  • Verify track sheet and communicated with transloaders to monitor accuracy of loaded products.
  • Coordinate effectively with drivers regarding load adjustments or rejections based on established criteria.
  • Manage record-keeping tasks efficiently, maintaining accurate logs of all transactions and related data.
  • Ensure accurate billing by verifying material weights and proper classification according to established guidelines.
  • Comply with safety regulations to avoid potential injuries and support company goals.
  • Maintain tidy work area to reduce likelihood of accidents.

Safety and Training Supervisor

G2 Secure Staff
09.2022 - 02.2024
  • Develop and maintain positive client relations
  • Responsible for company compliance of airport authority regulations, company and client rules, regulations, policies and procedures related to the business of aviation service staffing
  • Develop and lead training strategies and its related corporate entities towards developing, implementing and maintaining a world-class training structure
  • Review audit reports, complaint trends and other forms of customer and passenger feedback to identify opportunities for improvement and topics for training programs
  • Oversight of all training material
  • Conducting or coordinating employee training
  • Kronos setup of timeclock entrees
  • OSHA/ Delta care standards for sanitization
  • Security search aspect for aircrafts
  • Aviation operation training.

Warehouse Worker

The Scotts Miracle-Gro Company
01.2021 - 08.2022
  • Picking items for orders
  • Checking inventory for the right products
  • Cleaning around work area
  • Sanitizing products
  • Hilo/reach truck picking.

Production IT “ Contract”

Mac Professionals
08.2018 - 11.2020
  • Ensured that all necessary legal permissions were obtained prior to reproducing copyrighted material.
  • Organized and filed original copies of reproduced material in an orderly manner.
  • Sorted incoming requests for reproduction services according to priority level.
  • Provided assistance with troubleshooting any issues related to reproduction equipment.
  • Scanned documents into the system for conversion into various formats.
  • Prepared reports detailing job specifications and costs associated with each order.
  • Assisted in the duplication of documents, audio, and video media.
  • Coordinated with vendors to ensure timely delivery of replacement parts or supplies.

Financial Services Representative

St. Joseph Hospital- Urgent Care
08.2016 - 01.2018
  • Held financial conversations with clients and prospects to determine needs and provide appropriate solutions.
  • Ensured that all customer inquiries were answered promptly and completely.
  • Received and processed deposits, withdrawals and loan payments, keeping financial records up-to-date.
  • Registered patients for urgent care.
  • Schedule appointment for call backs
  • Directing patients throughout hospital.
  • Engaged in ongoing training and education to acquire knowledge of financial products and services in changing economic conditions.

Sales Associate

JCPenney
09.2013 - 02.2015
  • Greeted customers and provided exceptional customer service.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled customer complaints in a professional manner.
  • Worked with fellow sales team members to achieve group targets.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.

Education

Botany In Environmental Science -

Washtenaw Community College
Ann Arbor, MI
02.2024

High School Or Equivalent -

Livonia Churchill High School
Livonia, MI
06.2013

Skills

  • EXCEL (3 years)
  • Microsoft Word (5 years)
  • Dietary Aide Experience (4 years)
  • Financial Services (1 year)
  • Kitchen Experience (2 years)
  • Assembly (5 years)
  • Food Preparation (5 years)
  • Shipping & Receiving (5 years)
  • Computer Skills (4 years)
  • Order Picking (3 years)
  • Warehouse Experience (7 years)
  • Forklift (2 years)
  • Hi-Lo Experience (3 years)
  • Reach Truck (2 years)
  • Order Picker (2 years)
  • RF Scanner (2 years)
  • Pallet Jack (3 years)
  • Packaging (4 years)
  • Materials Handling (5 years)
  • Manufacturing (5 years)
  • Microsoft Office (2 years)
  • Cleaning Experience (9 years)
  • Customer service (8 years)
  • Cash handling (9 years)
  • Kronos
  • Logistics
  • Inventory Control
  • Human Resources
  • Supervising Experience (1 year)
  • Background Checks
  • Applicant Tracking Systems
  • Onboarding
  • Policy Development
  • Administrative Support
  • Networking Events
  • Microsoft Office Expertise
  • New Hire Training
  • Job Description Development
  • Trainee Assessments
  • Coaching and Mentoring
  • Learning Management Systems

Certification

  • Driver's License
  • Forklift Certification
  • Electric Pallet Jack Certification
  • Pallet Jack Certification

Additional Information

Computer Skills - Microsoft ( Word, Power point, Excel, Office )

Assessments

  • Business Math, Familiar, 11/01/19
  • Delivery Driver, Proficient, 11/01/19
  • Attention to Detail: Inventory, Expert, 07/01/19
  • Personality: Sales Fit, Familiar, 10/01/19
  • Customer Focus & Orientation, Highly Proficient, 02/01/20
  • Sales: Influence & Negotiation, Completed, 11/01/19
  • Verbal Communication, Proficient, 02/01/20
  • Call Center Customer Service, Completed, 08/01/20
  • Attention to Detail, Familiar, 04/01/20
  • Work Style: Reliability, Familiar, 02/01/20
  • Cleaner Fit, Highly Proficient, 03/01/20

Timeline

Scale House Attendant

Waste Managment
10.2024 - Current

Safety and Training Supervisor

G2 Secure Staff
09.2022 - 02.2024

Warehouse Worker

The Scotts Miracle-Gro Company
01.2021 - 08.2022

Production IT “ Contract”

Mac Professionals
08.2018 - 11.2020

Financial Services Representative

St. Joseph Hospital- Urgent Care
08.2016 - 01.2018

Sales Associate

JCPenney
09.2013 - 02.2015

High School Or Equivalent -

Livonia Churchill High School

Botany In Environmental Science -

Washtenaw Community College

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