Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renae Lamb

Rolla,MO

Summary

Proven leader with extensive experience in operational management and customer engagement, notably at Hawaii Medical Service Association. Excelled in staff supervision and customer relations, driving significant improvements in service delivery and efficiency. Skilled in customer service, team building, and work flow process improvements.

Overview

26
26
years of professional experience

Work History

Restaurant Owner

Self Employed Writer
05.2013 - 06.2019

Owner/operator of Small restaurant business. Responsible for all duties associated with running a food establishment.

JANI-KING Owner

Self Employed Writer
03.2010 - 08.2012

Franchise owner/operator Custodial Services. General weekly Business sanitation. Fulfilling duties as contractually agreed.

Claims Supervisor

HMSA, Hawaii Medical Service Association
10.2001 - 06.2008

Responsible for the daily supervision of approximately 20 medical claims examiners. Duties involved ensuring timely processing, daily unit operations, EE moral and welfare. Voluntarily signed up for extra moral boosting functions such as Blood Drives, Aloha United Way, and other charitable events.

Marketing Rep

HMSA, Hawaii Medical Service Association
01.1998 - 10.2001

Providing outstanding Customer Service and sales for new and existing groups. Providing information of various plans, benefits to Employers as well as conducting in person Presentions of Explanation of Benefits to assist employees with making the right choice of plans that would best fit their needs (PPO vs. HMO)

Provider Service Rep III

HMSA, Hawaii Medical Service Association
01.1993 - 01.1998

Owner/operator of Small restaurant business. Responsible for all duties associated with running a food establishment.

Education

High School Diploma - General Studies

Governor Wallace Rider Farrington High School
Honolulu, HI

Skills

  • Menu development
  • Staff Supervision
  • Business Planning
  • Customer Engagement

Timeline

Restaurant Owner

Self Employed Writer
05.2013 - 06.2019

JANI-KING Owner

Self Employed Writer
03.2010 - 08.2012

Claims Supervisor

HMSA, Hawaii Medical Service Association
10.2001 - 06.2008

Marketing Rep

HMSA, Hawaii Medical Service Association
01.1998 - 10.2001

Provider Service Rep III

HMSA, Hawaii Medical Service Association
01.1993 - 01.1998

High School Diploma - General Studies

Governor Wallace Rider Farrington High School
Renae Lamb