Renae Recai
Marlboro,NY
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
4
4
years of professional experience
Work History
Receptionist
Woodland Pond at New Paltz
10.2021 - Current
- Greeted and directed visitors, ensuring a welcoming atmosphere.
- Answered multi-line phone system, effectively managing incoming calls.
- Scheduled appointments and maintained calendar for staff coordination.
- Managed incoming and outgoing mail, ensuring timely distribution.
- Tracked important information in Microsoft spreadsheets and ran reports or generated graphs using data.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Compiled information from files and research to satisfy information requests.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Collected Financial Office payments, processed transactions and updated relevant records.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Handled assignments independently with good judgement and critical thinking skills.
- Routed incoming mail and messages to relevant personnel without delay.
- Organized, maintained and updated information in computer databases.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Supported company correspondence by drafting and distributing memos and emails.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Associate of Science - Business Administration
Orange County Community College
Middletown, NY05-2026
Skills
- Customer service
- Appointment scheduling
- Multi-line phone system
- Data entry
- Microsoft Excel
- Calendar management
- Office administration
- Billing and invoicing
- Documentation and reporting
- Computer proficiency
- Team collaboration
- Microsoft office
Languages
English
Native or Bilingual
Spanish
Full Professional
French
Full Professional
Timeline
Receptionist
Woodland Pond at New Paltz
10.2021 - Current
Associate of Science - Business Administration
Orange County Community College