Renae Toscano
Pomona,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Retail Sales Associate
Five And Below
06.2020 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Stocking merchandise
Store Manager
SUBWAY®Restaurants
06.2020 - 03.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Store Manager
Tacobell
07.2007 - 03.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
Education
Medical Biller And Coding - Medical Billing
Bryman College
Ontario, CA07.2007
High School Diploma - General Studies
Chino High
Chino , CA05.2000
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Store opening and closing
- Money handling
- Product knowledge
- Cash register operation
- Stocking and receiving
- POS system operations
- POS system operation
- Stock replenishment
- Sales goals attainment
- Merchandise display
- Friendly and outgoing
- Cash drawer balancing
- Inventory audits
Timeline
Retail Sales Associate
Five And Below
06.2020 - Current
Store Manager
SUBWAY®Restaurants
06.2020 - 03.2025
Store Manager
Tacobell
07.2007 - 03.2019
Medical Biller And Coding - Medical Billing
Bryman College
High School Diploma - General Studies
Chino High
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