Renae Wilson
Lancaster,CA
Summary
Efficient Restaurant Hostess known for high productivity and task completion. Possess specialized skills in customer service, reservation management, and dining area organization. Excel in communication, multitasking, and problem-solving to enhance guest experience and operational flow.
Overview
12
12
years of professional experience
Work History
Care Provider
IHSS
Elmonte, CA
05.2014 - 11.2024
- Ambulated individuals with safe and effective strategies around home, public and medical locations.
- Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Starbucks / Bakery
Albertsons
Palmdale, CA
03.2018 - 09.2019
Restaurant Hostess
Famous Daves BBQ
Palmdale , California
05.2013 - 01.2017
- Greeted incoming guests to escort to assigned dining area and present menus.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Built positive relationships with other front-of-house and kitchen staff.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Monitored dining room activity to ensure all guests were receiving optimal service.
Education
High School Diploma -
Highland High School
Palmdale, CA05.2009
Skills
- Sitting arrangement
- Customer service
- Cash handling
- Time oriented
- Reservations
- Keeping work area's clean
- Team player
- Dishwashing techniques
- Food preparation
- Food handler certification
Timeline
Starbucks / Bakery
Albertsons
03.2018 - 09.2019
Care Provider
IHSS
05.2014 - 11.2024
Restaurant Hostess
Famous Daves BBQ
05.2013 - 01.2017
High School Diploma -
Highland High School