Medical Office Manager
Blasczyk Physical Therapy
Santa Cruz, CA
2022 - Current
- Handle telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
- Oversee day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
- Coordinate with insurance companies to verify coverage of services rendered.
- Train new staff on office procedures, software programs, and customer service protocols.
- Develop and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
- Monitor inventory levels of supplies necessary for daily operations of the office.
- Schedule appointments for patients in accordance with their individual needs and preferences.
- Perform data entry and processing into system databases and troubleshoot minor computer issues.
- Maintain and manage filing, chart keeping and organizational systems for practice.
