To continue working, learning and gaining experience in the medical field with a progressive health care system. Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills. Hardworking [Job Title] bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
31
31
years of professional experience
Work History
Physician Liaison
Southland MD
12.2022 - 07.2023
Developed and maintained relationships with physicians and other healthcare professionals to promote organization's services.
Assisted in the development of physician referral network by meeting with existing and potential referring physicians.
Conducted presentations at medical staff meetings to educate providers about organization's services.
Coordinated follow-up visits for discharged patients in order to assess satisfaction levels with services received.
Assisted in the development of educational materials for clinicians regarding company products and services.
Organized hospital tours for prospective employees or students interested in medical field.
Advised physicians on best practices related to organizational processes.
Prepared monthly activity reports outlining progress made towards achieving goals set forth by department head.
Managed multiple projects simultaneously while adhering to deadlines established by upper management.
Utilized well-developed communication, active listening and persuasion talents when interacting with people.
Kept meticulous records on all communication with practitioners' office personnel and updated information using [Software].
Maintained professionality and efficiency while working closely with leadership.
COVID-19 Screener
The Georgia Institute For Plastic Surgery
04.2020 - 03.2021
Assisted patients with completing COVID-19 screening forms and questionnaires.
Provided guidance to patients on the importance of following CDC guidelines for preventing the spread of COVID-19.
Educated patients about symptoms associated with COVID-19 and when to seek medical attention.
Administered temperature checks using non-contact thermometers for individuals entering the facility.
Maintained accurate records of daily screenings and results in accordance with HIPAA regulations.
Ensured compliance with local, state, and federal health regulations related to COVID-19 safety protocols.
Monitored patient flow within the facility while enforcing social distancing rules.
Provided support to healthcare staff by answering questions and addressing concerns regarding COVID-19 screening procedures.
Emergency Room Tech
Memorial Health University
11.2008 - 09.2020
Transported patients from the ER to other departments or units throughout the hospital as needed.
Performed quality assurance activities related to emergency room processes, protocols and equipment maintenance.
Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
Administered oxygen therapy, nebulizer treatments, wound dressings and splinting and casting per physician orders.
Provided emotional support to family members during a crisis situation or at end-of-life stages of care.
Recorded all pertinent information regarding patient encounters into electronic health records system.
Responded quickly and efficiently to code blue calls in order to provide effective lifesaving measures.
Prepared rooms for incoming patients by ensuring that necessary equipment was available.
Conducted laboratory tests on specimens collected from patients in accordance with lab policies.
Educated patients about their condition and treatment options upon discharge from the ER.
Ensured proper disposal of hazardous materials such as needles or contaminated linens.
Facilitated communication between nurses, physicians and other healthcare providers involved in patient care.
Assisted with CPR and airway clearing procedures during emergencies.
Took patients' vital signs, collected medical specimens and updated information in patient charts.
Stocked and replenished patient care areas with appropriate supplies.
Monitored patients' condition and reported changes in status or acuity to nurses.
Responded to cardiac monitor alarms and other codes requiring immediate response.
Collected blood samples for lab analysis to diagnose disease or screen for health problems.
Safely transferred patients to wheelchair or stretchers for transportation to other departments.
Coordinated with nurses to assess and prepare patients for tests and medical procedures.
Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
Applied and educated patients on orthopedic devices like crutch walking.
Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
Maintained appropriate inventory levels and replenished treatment areas.
Triaged patients to award priority to patients with more severe complications.
Supported nursing staff in day-to-day operations.
Offered information, support and comfort to patient families.
Attended training to validate or refresh basic professional skills.
Greeted, guided and offered assistance to patients and visitors.
Restocked supplies and cleaned equipment between patients.
Performed basic, non-invasive medical assistant duties.
Monitored health and well-being of clients and reported significant health changes.
Used wheelchairs to transport patients around facility and to and from vehicles.
Built strong and trusting rapport with clients and loved ones.
Assisted administrative departments with paperwork, errands and other clerical duties.
Organized work orders, maintenance repairs and other administrative duties.
Escorted patients before and after surgical procedures.
Performed EKG tests on patients of all ages, including neonatal and geriatric.
Maintained accurate records of patient data, test results, and other relevant information.
Instructed patients on proper positioning for EKG testing and ensured their comfort during the procedure.
Ensured that all safety protocols were followed at all times while performing EKG tests on patients.
Communicated effectively with patients to explain the purpose of the test and answer any questions they may have had about it.
Worked closely with nurses to provide assistance during emergency situations involving heart problems.
Operated a variety of medical equipment including defibrillators, pulse oximeters, blood pressure cuffs and electrocardiographs.
Checked the condition of electrodes before each use to confirm proper functioning.
Attached electrodes to patients' bodies and recorded electrical impulses from heart to perform EKGs.
Cleaned and maintained heart monitors and EKG machine to remove dirt from electrodes for accurate measurements.
Operated a variety of diagnostic equipment such as EKG's, oxygen saturation monitors, blood pressure cuffs, glucometers and pulse oximeters.
Assisted physicians with procedures such as intubations, chest tube insertions and central line placements.
Medical Assistant
MHUP, Memorial Health physician
09.2008 - 01.2011
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Performed basic laboratory tests such as urinalysis and blood glucose
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Inspected equipment to ensure proper working order prior to use on patients.
Organized patient charts before each day's clinic sessions began.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Collected samples from patients for laboratory testing purposes.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Filed insurance claims forms in accordance with applicable regulations.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Registered new patients into practice management software program accurately entering demographic information.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
Organized charts, documents and supplies to maintain team productivity.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Conducted insurance verification and pre-certification and pre-authorization functions.
Emergency Room Technician
St. John’s Hospital
10.2006 - 07.2008
Level One Trauma
Assist with traumas
Vitals
Phlebotomy
Assist MD with procedures
EKGs
Enter orders in computer from MD
Ortho casting and splints
Assist with Prompt Care
Patient Care Technician
Memorial Medical Center
12.1994 - 08.2006
Provided direct patient care and assistance to healthcare team members.
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Ensured that all medical equipment was properly maintained and sterilized.
Maintained accurate records of patient care, condition, progress, and concerns.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Assisted with patient transfers from bed to wheelchair or strher as needed.
Provided emotional support for patients and families during difficult times.
Collected specimens such as urine samples for testing purposes according to established protocols.
Educated patients on basic health-related topics such as nutrition, hygiene habits.
Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Organized supplies in order to maintain adequate stock levels throughout shift.
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Instructed new employees on proper techniques of performing daily tasks.
Collaborated with interdisciplinary teams to provide comprehensive care services.
Responded to bell or light signal calls to assist patients with needs.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Assisted with patient admissions, discharges and transfers.
Recorded patient conditions and vital signs before and after medical operations.
Medical Assistant
Central Illinois Allergy
04.2004 - 03.2006
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Start IV treatment; give various injections of allergy treatments
Allergy skin test
Educated patients on procedures and treatments, answering questions regarding post-operative care and medication side effects.
Obtained, labeled and transported variety of samples and blood specimens.
Prepared patient, equipment and supplies for specific procedures.
Educated patients on following physicians' instructions following discharge.
Compiled health histories by conducting in-depth patient interviews.
Called patients within [Number] [Timeframe] to follow up after medical procedures.
Disposed of potentially hazardous biological material and contaminated supplies.
Performed pulmonary function testing on patients according to prescribed protocols.
Administered bronchodilator medications as directed by physician.
Maintained accurate records of all tests performed and results obtained.
Educated patients on proper breathing techniques for performing spirometry tests.
Medical Assistant
SIU School of Medicine
09.2002 - 04.2004
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Collected samples from patients for laboratory testing purposes.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Registered new patients into practice management software program accurately entering demographic information.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Organized charts, documents and supplies to maintain team productivity.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Nurse Technician
01.2001 - 04.2004
Take patient vital statistics and monitoring same
Dressing changes
Medical Assistant
Southcoast Medical Group
01.2002 - 01.2003
Assisting Physician in daily duties assigned by M.D
Making appointment for referring physicians
Give patient injections: allergy shots, flu shots, Depo-Medrol, etc
Performing chest x-rays on patients
Dexa scan
Dental Assistant
Heartland Dental Care
08.1999 - 12.2001
Prepare setups for dental procedures
Exposes and processes dental radiographs
Oversees inventory and orders supplies
Takes impressions and makes casts of patient’s
Teeth
Clean and polishes removable dental
Appliances
Obtains medical and dental histories
Maintains sterilized and disinfected instruments
And equipment
Instructs patients in post-operative and general
Oral health care, as well as many other interesting
And varied assignments
Assist chair-side with dentists
Health Private Duty Care Giver
Mrs. Maggie Catholic
06.1996 - 08.1999
Provide transportation for medical appointments
Assist patient in physical training exercises, medication taking
Maintain daily patient activity log
Nurse Technician
07.1996 - 02.1999
Maternity
Assist admission and discharge procedures
Maintain records and files
Youth Development Designee
Hope School
09.1992 - 07.1995
Coordinate staff and staff member client assignments
Review client activity logs
Ordering and maintaining unit supplies
Acting supervisor in supervisor’s absence
Assessed individual needs of youth to develop appropriate plans for their development.
Provided guidance and support to help foster the social, emotional, physical, and intellectual growth of youth.
Organized recreational activities such as sports tournaments, movie nights, field trips, and other events.
Developed and facilitated educational programs focused on life skills, vocational training, health education, conflict resolution, and other relevant topics.
Monitored progress of youth in order to evaluate program effectiveness.
Maintained records of attendance and other pertinent information about participants.
Conducted individual counseling sessions with youth when necessary.
Facilitated workshops on communication skills and leadership techniques for teenagers.
Developed strategies to motivate disengaged or struggling youth.
Created a safe environment where youths could express themselves without fear of judgement.
Encouraged positive behavior by setting expectations and providing feedback.
Educated staff members on best practices related to youth development programming.
Implemented strategies designed to reduce behavioral issues among participants.
Assisted in identifying any mental health issues within the group which may require further intervention.