Detailed-oriented and mission-driven Human Resources Specialist with over 7 years of active-duty U.S. Army experience, specializing in personnel administration, recruitment, and policy compliance. Proven ability to manage large volumes of sensitive data, coordinate testing and enlistment processes, and support high-stakes decision-making environments like the Albuquerque MEPS. Adept at conflict resolution, team leadership, and streamlining HR operations. Recognized for strong interpersonal communication skills, adaptability, and commitment to excellence in both military and civilian sectors.
Serve as the Testing Non-Commissioned Officer (NCO) at the Albuquerque MEPS, responsible for administering and managing the Armed Services Vocational Aptitude Battery (ASVAB) and others standardized testing for military applicants. Coordinate with recruiters and educational institutions to ensure accurate test scheduling and reporting. Maintain accountability and confidentiality of testing materials in accordance with Department of Defense (DoD) and U.S. Army regulations. Provide detailed test briefings and guidance to applicants to ensure compliance with test procedures. Utilize systems such as iCAT, MIRS, and MEPShare to manage applicant data and ensure integrity in processing. Collaborate with a joint-service team to support overall MEPS operations and uphold enlistment standards.
Performed installations, troubleshooting, and maintenance of cable TV, high-speed internet, and digital phone services as a subcontractor for Bright House Networks. Ensured high-quality service by testing signal strength, configuring modems and routers, and verifying connectivity and performance at customer premises. Conducted coaxial and Ethernet cabling, wall fish installations, and service upgrades or downgrades. Delivered excellent customer service by educating clients on equipment usage and resolving technical issues on-site. Maintained compliance with all safety standards and company protocols, documenting work orders using handheld systems and managing daily routes efficiently.
Commercial Drivers License
Hazmat Endorsement
Tanker Endorsement
Triple & Double Endorsement
Technical Transportation of HAZMAT (Hazmat 12 Army Cert)