Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Open To Work
Hi, I’m

Kautondra Rule

Claims Examiner
Detroit,MI
Kautondra Rule

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Retention SpecialistDisability Claims ExaminerRating Veteran Service Representative

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Detroit, MI
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceHealthcare benefitsWork from home optionPaid time off401k match

Summary

Detail-oriented Disability Claims Examiner with expertise in analyzing and adjusting claims while ensuring regulatory compliance. Skilled in assessing claimant eligibility and interpreting medical data to drive informed decisions. Proven history of enhancing process efficiency and elevating client satisfaction.

Overview

15
years of professional experience
2001
years of post-secondary education

Work History

Sedgwick
Southfield, Michigan

Disability Claims Examiner
09.2021 - Current

Job overview

  • Reviewed medical documentation to determine claim eligibility and benefit entitlements.
  • Evaluated disability claims for accuracy and compliance with company policies.
  • Communicated with claimants to gather necessary information and clarify details.
  • Collaborated with medical professionals to assess ongoing treatment needs and recommendations.

Xfinity Comcast
Sterling Heights, Michigan

Retention Specialist
08.2011 - 06.2021

Job overview

  • Managed customer accounts to enhance retention and minimize churn.
  • Developed personalized communication strategies for diverse customer segments.
  • Assisted customers with complaints, inquiries, and billing issues while maintaining a high level of customer satisfaction.
  • Analyzed customer feedback to improve service quality and satisfaction levels.
  • Conducted regular reviews of retention strategies for continuous improvement.

Education

Southeastern High School of Technology
DETROIT, MI

Wayne County Community College
Detroit, MI

Some College (No Degree) from Liberal Arts And Sciences

Skills

  • Claim evaluation
  • Eligibility determination
  • Case management
  • Claims management software
  • Documentation review
  • Compliance review
  • Medical documentation review
  • Policy compliance

Timeline

Disability Claims Examiner

Sedgwick
09.2021 - Current

Retention Specialist

Xfinity Comcast
08.2011 - 06.2021

Southeastern High School of Technology

06.2000

Wayne County Community College

Some College (No Degree) from Liberal Arts And Sciences

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Kautondra RuleClaims Examiner