Rena G. McNairy

Detail-oriented Program Analyst with extensive experience in administrative support and project management, recognized for optimizing operational processes and enhancing efficiency across various levels of responsibility. Proven ability to analyze program effectiveness, develop strategic improvements, and implement solutions that reduce costs while maintaining high standards of confidentiality and professionalism. Highly skilled in utilizing Microsoft Office Suite and automated systems to produce accurate administrative documents, consistently demonstrating exceptional decision-making abilities and attention to detail. A collaborative team player with strong interpersonal skills, dedicated to delivering outstanding customer service and effectively communicating with diverse audiences.

• Society for Human Resource Management- Certified Professional, 02/01/22
• Federal Position Management, 06/01/21
• Federal Human Resources Management, 02/01/21
• Principles of Classification, 08/01/19

• Special Act Award, 08/27/23
• Time Off Award, 07/30/23
• Individual Cash Award, 08/14/22
• Special Act Award, 08/14/22
• Time Off Award, 08/29/21
• Special Act Award, 08/15/21
• Special Act Award, 03/14/21
• Special Act Award, 08/16/20
• Special Act Award, 03/15/20
• Time Off Award, 09/29/19
• Individual Cash Award, 05/03/18
• Bronze Medal 2017, 01/23/17
• Individual Cash Award, 09/03/17
• Individual Time-Off Award, 10/01/17

• Highly skilled performing progressively responsible Program Analyst, HR, administrative and/or other work to be equipped with knowledge and skills needed to proficiently perform duties as a Program Analyst.
• Exceptional customer service interpersonal skills demonstrated in the professional, friendly and efficient manner of receiving, screening and escorting visitors; displays professional phone etiquette in responding to phone calls and consistently maintains professionalism and confidentiality.
• Knowledgeable with verifiable experience applying rules, regulations, and policies governing office support, clerical support and administrative related processes, procedures, and programs; able to determine and reference which guidelines should be applied to ensure adherence.
• Proficient knowledge and extensive experience with computer/ automated systems used to prepare and route various types of administrative documents and requests; knowledge of Microsoft Office Suite with proficiency in Microsoft Word, Excel, Power Point and Publisher with ability to quickly learn new software and procedures.
• Highly effective team member (teamwork) with experience providing assistance with the preparation and planning of projects as well as researching, gathering and implementing information for assigned projects; provides high quality supports to assist supervisor in carrying out special projects.
• Highly skilled maintaining files and records; reviewing correspondence for spelling, typographical errors, and conformance to formats and procedural requirements; and providing support in the areas of personnel, purchasing, travel, time and attendance, training, budget, as well as other related administrative activities in accordance to established plans and procedures.
• Consistently recognized for honesty and integrity in handling of protected, confidential information as well as in demonstration of exceptional decision making, reasoning, accountability, attention to detail and self-management skills; exceptional threshold for stress tolerance in meeting deadlines and timelines.
• Proven ability to effectively communicate, in person and/or in writing, with a variety of audiences; demonstrates excellent interpersonal skills in keen ability to detect barriers in communication and/or understanding and adjust style as needed.

Citizenship: United States Citizen