RENAN DA SILVA
Kearny,NJ
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Safety-conscious Meter Reader with extensive knowledge of handheld technologies and physical capacity to handle varying temperatures and climates with efficiency. Focused individual with expertise promoting effective customer service and assistance.
Overview
5
5
years of professional experience
Work History
Meter Technician
Contract Callers Inc.
01.2024 - Current
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Repaired non-functioning meters and tested to verify operational status.
- Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Exchanged Legacy meters to new Smart Meters.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Properly inspected meter pans for sunken underground service or broken blocks and spread jaws.
- Prevented arc flashes.
Helper TTP
01.2023 - 12.2023
- Followed instructions from supervisors and other contractors
- Maintained a positive attitude while working under pressure in stressful situations
- Used hand or power tools to accomplish work according to specifications
- Worked with various tools, such as hammers, saws, and drills
- Used problem-solving skills and critical thinking to identify and resolve issues and safety risks
- Unloaded and staged materials for construction projects, ensuring that the proper materials were readily available
- Displayed an aptitude for problem solving, troubleshooting and resolving conflicts
- Implemented safety protocols to ensure safety of clients while engaging in activities
- Used proper hand signals to communicate with equipment operators
- Adhered to safety regulations and procedures to maintain clean, safe work environment.
Construction Worker
ESSA Construction - US
01.2022 - 01.2023
- Maintained clean, safe working environment by removing debris from job site prior to shift completion
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work
- Used laser measuring tools to calculate lengths, widths and heights
- Assembled structural components, replacing parts to meet regulatory code standards
- Used picks and shovels to dig, spread and level dirt and gravel
- Installed structures or fixtures using hand or power tools per plan drawings
- Used wheelbarrow to move debris and material to designated areas on jobsite
- Read plans, instructions or specifications to determine work activities
- Built and disassembled scaffolds, bracing and barricades to assist in vertical construction activities
- Operated overhead lifts to move heavy and bulky work materials.
Worker
ESSA Construction
01.2021 - 01.2022
- Ran conduit, pulled wire and installed outlets, fixtures, and switches
- Installed and maintained electrical systems in commercial, residential, and industrial settings
- Repaired faulty wiring connections and replaced damaged items such as switches and outlets
- Conducted tests on electrical components to ensure proper functioning before installation or repair completion
- Replaced outdated wiring with new wiring according to safety codes and standards
- Demonstrated proficiency in reading blueprints, schematics and diagrams to determine wiring layouts
- Calibrated parts and mechanisms to meet tolerances and product specifications
- Modified, maintained, and repair electronics equipment and systems to ensure proper functioning
- Performed repairs on leaking pipes, toilets, faucets, drains and other fixtures
- Used power and hand tools to install pipe assemblies, fittings, valves, dishwashers and other appliances
- Installed sinks, water heaters and related plumbing fixtures in residences and businesses.
Customer Service Rep
ESSA Construction - US
03.2019 - 01.2021
- Sorting and completing supply orders for more materials
- Performing in-coming and out-going calls to current and former customers for reviews
- Fill out scheduling and pay rolls
- Understand and fulfill needs of all clients
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Answered constant flow of customer calls with minimal wait times
- Updated account information to maintain customer records.
Education
Certificate - Cybersecurity
Google Certificates
01.2012
High School Diploma - undefined
Home School
01.2006
Skills
- Self-taught SQF coding
- Computer Science: Excel
- Security updates
- Script Writing
- Google Workspace
- Maintenance and Repair
- MS Word
- Construction Skills
- Experience
- Traffic movement understanding
- Self-taught Computer Experience
- Test Equipment Operation
- Electrical Equipment Examination
- Circuits and Wiring
- Construction Standards
Timeline
Meter Technician
Contract Callers Inc.
01.2024 - Current
Helper TTP
01.2023 - 12.2023
Construction Worker
ESSA Construction - US
01.2022 - 01.2023
Worker
ESSA Construction
01.2021 - 01.2022
Customer Service Rep
ESSA Construction - US
03.2019 - 01.2021
Certificate - Cybersecurity
Google Certificates
High School Diploma - undefined
Home School
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