Renan Souza

• Work as Customer Identity and Access Management tester across global team within Morgan Stanley and E*Trade domains
• Plan and devise cohesive test plans for projects using advanced testing technologies.
• Operates under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Conduct regression testing, analyze results, and inform observations to development team.
• Support continuous integration and deployment pipeline by integrating automated tests into build processes, enabling faster time-to-market for software releases.
• Support Code Request deployment by validating changes into production before new change became available to customer.
• Simulates external services to understand the impact when these services are down or sends unexpected responses.
• Help Developers and other teams to understand the system and perform their work.

• Performed end-to-end tests on Natural Language Understanding (NLU) components.
• Prevent the loss of thousands of dollars in subscription costs by catching an undetected bug in Amazon Music where customers had unauthorized access to premium content.
• Created script using Ruby to reduce QA time spent on manual tasks from days to
• Planned and executed tests for Alpha, Beta, Gamma, and Production environments in 3 languages.

• Reported on non-compliance issues and other negative factors discovered during production.
• Trained and supported remote and local team members in Mountain View, CA, Austin, TX, and Mexico City, MX
• Launched multiple features and onboarded ~25 media providers in ~10 countries.
• Conduct sanity test, regression test, A/B test, manual, black-box, and white-box tests on mobile, desktops, and Google’s Home devices, analyze results, and inform observations to development team.
• Operates under an Agile environment with a wide range of systems, processes, and technologies to identify, document, report, and triage bugs.

New Story Charity:

• Worked close with CEO to understand the company's need and objective.
• Built an API from design to launch to support the organization to bring donors closer to the cause by sending a personalized “thank you” videos to donors.
• The API was built with Ruby on Rails, PostgreSQL, Javascript, Action Mailer, Google and YouTube APIs.
• When a donation was done, the organization send a request to the API with information about the donation campaign. Then the API read the information to know to which team should be emailed based on the campaign. The email have basic information about the donor and a link to an UI with a video record screen. After the video was recorded, the team member post the video back to the API to upload to YouTube, after upload is completed, YouTube sends back a video id to the API that then is emailed to the donor with a message along with the link to the "thank you" video.

Saving the City:

• Utilized MAMP, PHP, HTML/CSS to maintain WordPress website.