Summary
Overview
Work History
Education
Skills
Timeline
Generic

Renard Grice

VIRGINIA BEACH,VA

Summary

Highly effective at keeping facilities running smoothly with skilled diagnostics, troubleshooting and problem-solving abilities. Organized, hardworking and proactive in correcting issues early. Excellent written and verbal communication skills.

Overview

6
6
years of professional experience

Work History

Critical Facilities Technician

Standard Calibrations Inc.
02.2021 - Current


  • Completed troubleshooting and diagnostic procedures to diagnose problems with equipment and systems.
  • Prepared documentation and drafted reports detailing completed maintenance activities and repairs, as well as surveying items for company's sales department.
  • Drove compliance with regulations, building codes, and health and safety standards.
  • Evaluated systems and facility infrastructure to ascertain and improve operational efficiencies.
  • Calibrated and verified information for varieties of mechanical and digital sensors measuring and calculating temperature, pressure and water flow.
  • Traveled approximately 60% of the year to various Data Centers and gained knowledge in the fundamentals of data entry and troubleshooting issues.


Merchandiser

Total Wine & More
03.2020 - 02.2021
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Receptionist

Level Ground Psychotherapy
09.2019 - 03.2020
  • Answered phones promptly and greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records, as well as billing and insurance information.
  • Kept reception area clean and neat to give visitors positive first impression.


Front Desk Manager

Onelifefitness
03.2018 - 03.2020
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Oversaw front desk operations and a team of up to seven associates, with eye for gym reputation, staff productivity, and operational efficiency.
  • Prepared weekly employee work schedules to meet operational needs, in addition to training and coaching said employees.

Education

Associate's - Social Sciences

Thomas Nelson Community College
Hampton, VA

High School Diploma -

Summit Christian Academy
Yorktown, VA
05.2014

Skills

  • Diagnostic Procedures
  • Complex Problem-Solving
  • Telephone Skills
  • Business Operations Understanding
  • Customer Service
  • Written and Oral Communications

Timeline

Critical Facilities Technician

Standard Calibrations Inc.
02.2021 - Current

Merchandiser

Total Wine & More
03.2020 - 02.2021

Receptionist

Level Ground Psychotherapy
09.2019 - 03.2020

Front Desk Manager

Onelifefitness
03.2018 - 03.2020

Associate's - Social Sciences

Thomas Nelson Community College

High School Diploma -

Summit Christian Academy

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Renard Grice