RENARDO GRAHAM
Server
Naples,FL
Summary
Highly motivated and skilled professional seeking an opportunity to contribute to the success and productivity of an organization. Strong background in technical expertise and professional skills, dedicated to utilizing abilities to make a positive impact in any role undertaken. Committed to delivering exceptional results, eager to leverage capabilities to drive growth and achieve excellence within the company.
Overview
22
22
years of professional experience
Work History
Server / Food Runner
Grey Oaks Country Club
10.2015 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Sagamore Resort
05.2024 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Shuttle Driver
Ocean Edge Resort And Golf Club
05.2023 - 10.2023
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Maintained clean and neat shuttle for passenger comfort.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Sever Assistant
Witham Family Hotels
05.2022 - 10.2022
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Ramp Agent
Nantucket Memorial Airport
05.2019 - 10.2019
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
Houseman
White Elephant Hotel
05.2018 - 10.2018
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
Education
Certificate CXC - English Language Mathematics Social Studies
Moldon High School
Saint James Jamaica Certificate - Dining Room Hospitality
Heart Trust Training School
Montego Bay Jamaica 01.2008
Skills
- Good communication
- Consistent Work Commitment
- Ability to work under pressure
- Excellent team player
Leadership Experience
I am always admired by fellow co-workers for my work ethics and willingness to always give a helping hand with any task. I am also a very reliable and dependable worker.
References
Dorrett Robinson, Justice of Peace, 1(876)882-4424
Communication Skills
I am an excellent listener, follower of instructions, and I am also a motivated worker who always performs to the best of my ability on any task that is given.
Timeline
Server
Sagamore Resort
05.2024 - 10.2024
Shuttle Driver
Ocean Edge Resort And Golf Club
05.2023 - 10.2023
Sever Assistant
Witham Family Hotels
05.2022 - 10.2022
Ramp Agent
Nantucket Memorial Airport
05.2019 - 10.2019
Houseman
White Elephant Hotel
05.2018 - 10.2018
Server / Food Runner
Grey Oaks Country Club
10.2015 - Current
Certificate CXC - English Language Mathematics Social Studies
Moldon High School
Certificate - Dining Room Hospitality
Heart Trust Training School
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