Renata Abston
3126 Hwy 43 ,AL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administration Assistant position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Guest Service Clerk
Hampton By Hilton
03.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Welcomed guests on arrival, displaying professional and friendly approach.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- entered Payment
Team Leader
Dicks Sporing Goods
09.2022 - 12.2022
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Responsible of reporting Higher Managements with Numbers in sales through out the Day .
ASA11
Department Of Human Services
01.2016 - 05.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Answer incoming calls, Pull Files when needed and Received payments when due , an coded all payments to the right account .
Education
High School Diploma -
Leroy High School
Leroy, AL05.1999
Skills
- Customer Service
- Data Entry
- Payment Processing
- Flexible Schedule
Timeline
Guest Service Clerk
Hampton By Hilton
03.2023 - Current
Team Leader
Dicks Sporing Goods
09.2022 - 12.2022
ASA11
Department Of Human Services
01.2016 - 05.2022
High School Diploma -
Leroy High School
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