Renata Bradley
Secane,PA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go the extra mile to assist others with solving problems.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Realtor
United Real Estate
05.2022 - Current
- Advise clients on how to change or update their properties, as well as buying and selling techniques and how to maintain curb appeal.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Promote properties to specific audiences in order to increase revenue.
- Conduct client interviews and generate lists of available properties that met specific requirements.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Front Desk Coordinator
BFA Towing and Recovery
09.2019 - Current
- Greet guests at front desk and engage in pleasant conversations while managing check-in process
- Collect fees and payments for services
- Resolve customer problems and complaints
- Handle assignments independently and as a team with good judgement and critical thinking skills.
- Schedule, coordinate and confirm appointments and meetings
- Complete data entry and filing to keep records updated for easy retrieval.
- Process billing charges
- Complete all tasks in compliance with company policies and procedures.
- Organize, maintain and update information in computer databases.
- Handle incoming and outgoing calls
Front Desk Medical Receptionist
Hahnemann Hospital
11.2014 - 08.2019
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Verified/checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone systems and pleasantly greeted patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Certification - EKG/Phlebotomy
American Center For Technology
High School Diploma -
Abraham Lincoln
Skills
- Proficiency in Microsoft office, word Excel, Outlook,Internet application, Banner, Epic and CPCM
- Excellent customer service and communication skills
- Able to handle multiple projects simultaneously
- Ability to work independently or as a team member
Certification
- Licensed Realtor
- Electrocardiograph
Technician/Certification in
Electrocardiograph & Phlebotomy
Timeline
Realtor
United Real Estate
05.2022 - Current
Front Desk Coordinator
BFA Towing and Recovery
09.2019 - Current
Front Desk Medical Receptionist
Hahnemann Hospital
11.2014 - 08.2019
Certification - EKG/Phlebotomy
American Center For Technology
High School Diploma -
Abraham Lincoln
- Licensed Realtor
- Electrocardiograph
Technician/Certification in
Electrocardiograph & Phlebotomy
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